What are the responsibilities and job description for the Field Supervisor position at Help at Home?
Help at Home is hiring a Field Supervisor
Now offering weekly pay!
Help at Home is the nation’s leading provider of high-quality support services to seniors and people with disabilities. Our clients need us more than ever to continue living independently in their own homes, while staying safe from high-risk facilities.
Help at Home leads the home care industry in protecting our clients, caregivers and employees. We provide priority vaccine access, a ready supply of quality PPE, and up-to-date training.
We are seeking an experienced Field Supervisor to coordinate client care with referral sources, clients and employees to ensure the delivery of quality care services to our clients. This coordination occurs through the constant supervision of employees, assessments with clients, and ongoing communication with referral sources. Work hours for this role are normally Monday - Friday 8:00AM - 5:00PM, but will vary to support business needs.
Benefits
Help at Home strives to be an employer of choice in your community and our employees are the foundation of our work. Eligible staff have the opportunity to enroll in a wide variety of benefit programs and 401k, along with lucrative bonuses in certain areas.
We offer a variety of in-depth training opportunities in order to provide our staff with the tools to be successful. Help at Home also offers strong career path possibilities for those employees who are committed to growing within the organization.
Responsibilities
- Coordinate quality service delivery to new and current clients through professional interaction with referral sources
- Supervise assigned field staff to ensure quality service delivery
- Maintain assigned client files, employee files, and all related paperwork
- Monitor the scheduling of and conduct client satisfaction surveys, client in-home visits, employee evaluations and employee in-service trainings
- Communicate scheduling and changes with clients, employees, referral sources, managers, Team Leads and Branch Managers, as instructed
Minimum Qualifications
- High school diploma or GED
- At least 2 years of supervisory experience
- Previous experience working with the elderly and/or disabled or must display a compassionate attitude for that constituent
- Availability to work day and weekend shifts
- Availability to be On-Call for caseload related crises
- Valid driver's license
- Access to insured and reliable transportation
- Professional communication and organizational skills
Field Supervisors must comply with state background screening requirements. Compensation, benefits, time off and bonuses vary by state and location, so please ask for complete details at your interview.
