What are the responsibilities and job description for the Director of Facilities Operations position at HELP USA?
Program: Central | 115 East 13th Street, New York, NY 10003
What You'll Do
As Director of Facilities Operations, you’ll report to our Vice President of Physical Plant Management and spend most of your time at one of our 20 temporary housing or program sites located throughout the metro NYC area. You’ll oversee physical plant operations for these sites and conduct rotational visits to conduct maintenance inspections – instructing and assisting facility maintenance staff on maintenance and construction corrective actions related to HVAC equipment, hot water heaters, pumps, motors, electromechanical equipment, etc.
Your responsibilities will include:
Works closely with the maintenance staff at each site to provide supervision, guidance, mentoring, and evaluations.
Coordinates with site staff in addressing violations and obtaining all documentation required to have them successfully removed from record, Will also attend Department of Buildings and Environmental Control Board hearings when required.
Ensures facility compliance with state, city, and local inspections and audits and adheres stringently to OSHA guidelines.
Coordinates with program staff with respect to correction of physical plant deficiencies identified as a result of OTDA, Callahan, and other oversight inspection processes.
Ensures that normal work for apartment turnovers occurs within sponsor mandated timeframes and that units requiring extensive work are held offline as minimal as possible so that a 95% average annual occupancy rate is maintained at each Family facility.
Ensures that preventive maintenance and custodial services are performed in accordance with approved schedules.
Collaborates with the Vice President of Physical Plant Management to conduct training sessions for maintenance staff.
Prepares routine and special reports as required by executive management and program sponsors.
Coordinates with suppliers and contractors on preventive maintenance and other projects to define the scope of work to be done, collect and evaluate bids, and schedule and oversee work.
Keeps track of maintenance budgets and inventories and orders supplies as needed.
Ensures that goods and services are properly requested, signed for, inventoried, and stocked.
On call 24 hours per day in case of emergency situations.
You’re a great fit for this role if you have:
High School Diploma or equivalent OR equivalent experience and skills.
Experience should include project management and/or construction management on small projects.
Knowledge of basic electrical wiring, boiler mechanics, HVAC operations, plumbing, and mechanical.
Experience in the identification, remediation, and discharge of violations.
Strong organizational skills, with the ability to multitask and manage frequently shifting priorities.
Ability to take initiative, work with minimal supervision, and follow through to completion.
Ability to interface with all levels throughout the organization.
Good oral and written communication skills.
Good computer literacy skills, particularly with Microsoft Office applications.
Valid Driver's license.
Experience with shelter operations, NYC DHS Maintenance Policy, and NYS Adult and Family Shelter Regulations will be considered a plus.
Salary : $90,000