What are the responsibilities and job description for the Office Manager position at Helping Hands Care Services LLC?
Office Manager Job Description: Top Duties and Qualifications
An Office Manager is responsible for overseeing the daily operations of an office and its various departments. Their duties include communicating with department heads, relaying important information or policy changes from upper management and implementing incentives to enhance employee productivity.
Office Manager duties and responsibilities
Office Managers may be the first point of contact for internal and external parties for the office, which may impact some customer service and communication elements of their job duties. Duties and responsibilities will vary depending on an organization’s size, but might include:
· Overseeing the work of all office employees to ensure they work productively and meet deadlines and company standards
· Counseling any employees struggling in their roles
· Answering telephone calls and emails from customers and clients and directing them to relevant staff
· Creating an office budget and ensuring all employees follow it
· Monitoring office supplies and ordering new stationery, furniture, appliances and electronics as required
· Interviewing and training new office employees and organizing their employment paperwork
· Making sure the office is always cleaned, sanitized and safe and ensure its appliances/electronics are in good working order
· Reporting office progress to senior management and working with them to improve office operations and procedures
· Keeping up with employees Anniversaries and birthdays
· Helping coordinate monthly Birthday celebrations for all employees/office staff
· Performing a weekly check on all employee files, making sure everything is updated and nothing has expired
· Keeping up with CPR Certifications/training log and TB skin test/training log
· Keeping up with supplies, uniforms, inventory etc. and making sure everything is always stocked
· Making sure office staff has completed all of their office tasks before clocking out
· Making sure all timesheets are in every Monday by 12:00pm
· Attending all company staff meetings
· Keeping up with all office and really applicants and setting up interviews weekly
· Attending orientation twice per month. Orientations are usually held on Saturday mornings. However, it can change accordingly
· Emailing all new hires important paperwork. Such as, Policies and procedures, employee handbooks etc.
· Monitoring point system on all employees. Report to Executive Director as needed
· Performing reference checks on all new applicants
· Filing and making copies of documents as needed
· Mailing/emailing surveys to all previous and current clients for reviews
· HELP BRING BUSINESS AND EMPLOYEES TO AGENCY!!!
What does an Office Manager do?
Office Managers work closely with upper management to discuss their branch’s needs and receive instructions on how to guide their employees in accordance with company policies properly. Their job is to oversee the hiring and training of office employees. They also need to host office meetings and conduct performance reviews for all employees. They may also be responsible for overseeing layoffs and budget cuts across departments to maintain their company’s financial health.
Office Manager skills and qualifications
Office Managers usually need the following skills and qualifications:
· Strong written and verbal communication skills to produce reports, assign tasks, accept instructions and handle vendor contracts, among other tasks
· Organization and the ability to multitask to complete a wide variety of tasks
· Flexibility to help them adjust to new tasks should company or office needs change
· Strong interpersonal skills to interact positively with all employees
· Leadership ability to manage challenges and oversee employees
· Attention to detail to ensure tasks are completed thoroughly and correctly
Office Manager education and training requirements
Helping Hands prefer someone with an associate or bachelor’s degree, such as in business administration, which provides general business education. Helping Hands will also consider at least a high school diploma or GED with some experience.
Office Manager experience requirements
As Office Managers are responsible for the way offices operate, they should have experience working in an office environment, typically as an administrative or office assistant. Most office professionals work in these entry-level roles, such as receptionist or office assistant, for three to five years before transitioning to a more senior position like Office Manager.
What are the daily duties of an Office Manager?
On a typical day, an Office Manager starts by checking their email or voicemail to respond to time-sensitive messages from upper management, employees or clients. They review their schedule to remind themselves of upcoming meetings or deadlines and greet Office Workers as they arrive. Throughout the day, they hold meetings with all employees to discuss new policies and address HR topics. They also meet with department heads to review budgeting needs and department projects.
During downtime in their office, Office Managers review their branch’s financial statements, investigate employee complaints and review applications for open positions at their branch.
What qualities make a good Office Manager?
A good Office Manager is someone with a natural ability to lead, which enables them to oversee the successful operations of an office and its employees. They have excellent written and verbal communication, allowing them to write effective emails or memos and speak in meetings with office employees or company stakeholders. They should also have excellent interpersonal communication as they need to talk with employees, upper management and company clients on a daily basis.
Further, a good Office Manager ensures a safe work environment for their employees by working closely with HR to prevent instances of workplace harassment and other situations. Office Managers also need to be able to make difficult decisions to uphold their company’s overall health. This may include overseeing budget or pay decreases or implementing layoffs or furloughs among staff members.
Who does an Office Manager report to?
An Office Manager reports directly to the Chief Operating Officer (COO) or the Chief Executive Officer (CEO).
Job Type: Full-time
Pay: $14.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Application Question(s):
- Are you able to work outside normal office hours if needed?
- Are you able to work with pets?
- Do you have reliable transportation?
Education:
- High school or equivalent (Preferred)
Experience:
- Medical office: 5 years (Preferred)
Language:
- English (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Ability to Commute:
- Bay Minette, AL 36507 (Required)
Work Location: In person
Salary : $14