What are the responsibilities and job description for the Outreach Specialist (SNAP) position at Helping Hands Hawaii?
To plan and conduct outreaches related to the promotion and education of SNAP. To assist in developing outreach and educational materials for potential and current SNAP recipients. To assist in training and educating partner agencies on SNAP eligibility and program policies. To comply with company code of ethics, confidentiality practices, HIPAA, safety and all other policies and procedures.
Qualifications:
- Bachelor's Degree in Communication, Psychology, Human Services or related field and one (1) year of customer service related experience, preferably in the Human Services environment.
- An exception may be made for the above-mentioned educational requirements, on a individual case-by-case basis, if the candidate meets the following combination of required minimum education & experience:
- HS Diploma or equivalent and two (2) years of job-related experience where knowledge and abilities have been demonstrated, preferably in the Human Services environment.
- Extensive working knowledge of computer programs, including but not limited to, Microsoft Word, Excel, Power Point and other database operational software.
- Ability to work directly and collaboratively with diverse persons and programs found in a multi-faceted agency and community.
- Ability to organize, direct, reviews and evaluate activities and volunteers.
- Effective communication skills (listening, speaking and writing) with proven ability to take and relay detailed and accurate information.
- Detail oriented and ability to multi-task.
- Valid Driver's license, clear traffic abstract, has access and is willing to use properly insured vehicle.
- Current TB clearance.
