What are the responsibilities and job description for the Scheduler Coordinator position at Helping Hands Home Care?
Job Description
Helping Hands Home Care Service specializes in care and daily living assistance to an array of individuals. Helping Hands Home Care Service is a locally owned and operated company. Our caregivers live and work in the communities we serve. Our focus is on both our caregivers and our clients. We invest in our caregivers training and support so that they can provide the highest quality care to our clients. Through our actions that demonstrate hope, care, reliability, continuous improvement, and client enablement, we strive to be the home care company of choice.
Helping Hands is rapidly expanding and looking for Staff Coordinator to assist the Area Manager in day to day operations of local operations. Must possess good leadership, motivational, communication, and organizational skills.
Duties :
- Assist Area Manager with meeting minimum standards for operation of non-medical in-home care set forth by state and local agencies responsible for the health, welfare, and safety of clients.
- Responsible for updates and compliance with state regulation changes through the direction of the Area Manager.
- Responsible for answering calls that come into office. Must possess proper phone etiquette and customer service skills.
- Responsible for coordinating pre-employment requirements for new employees.
- Assist with interviews.
- Responsible for scheduling orientation and performing orientation in the absence of the Area Manager.
- Ensure the compliance of employees with state regulations.
- Ensure adequate staff education and evaluations.
- Assist with referrals and inquiries of the programs the agency provides services for, and participates with.
- Responsible for maintaining email account and correspondence.
- Ensure the accuracy of public information materials and activities.
- Responsible for scheduling caregiver assignments and client coordination of assignments on a daily / monthly basis.
- Maintain ongoing liaison between management, personnel, service coordination agencies, and clients.
- Assist with organizational needs of office.
- Enforce policies for all agency administrative functions.
- Represent the agency at community functions and professional organizations.
- Market the agency to area resources.
- Fill in on an emergency basis with direct client care as needed.
- Works “on-call” for scheduling substitutions and new cases during the hours the office is closed.
- Performs other duties as assigned.
We offer :
Helping Hands Home Care Service is an Equal Opportunity Employer
Services are provided, referrals are made, and employment actions are made without regard to race, gender, gender expression, sexual orientation, color, national origin, culture practices and beliefs, ancestry, religious creed, economic status, disability(mental or physical), marital status or age
