What are the responsibilities and job description for the Associate Complaint Management wanted ! | $32 821945 position at helpmates, Talent Launch?
Compensation : $32 per hour
Job Title : Associate Complaint Management Specialist
Associate Complaint Management Specialist Level 3 Employee Pay : $32 hourly
Associate Complaint Management Specialist Level 3 Start Date : ASAP
Associate Complaint Management Specialist Level 3 : 8 : 30am-5 : 00pm Monday-Friday
We are seeking an Associate Complaint Management Specialist for a temporary opportunity with our client, a local aerospace organization! The Associate Complaint Management Specialist is responsible for supporting the required event reporting and investigation of all medical device complaint-related procedures, in accordance with applicable laws and regulations.
The Associate Complaint Management Specialist Level 3 job duties :
- Records and evaluates complaint submissions.
- Communicates with territory managers and clinical specialists to acquire relevant complaint information.
- Coordinates with internal departments (Customer Service, Regulatory Affairs, Quality Assurance, Medical Affairs, Manufacturing and R&D) to incorporate vital input into complaint reports.
- Records and provides regulatory reportability decisions on complaints.
- Ensures timely processing of complaints.
- Generates and submits medical device event reports to appropriate authorities and government agencies as required by applicable laws and regulations.
- Responds to inquiries regarding medical device report submission associated with device malfunction or serious injury.
- Involved in activities to prepare for audits and inspections.
- Receives returned goods and decontaminates if necessary.
- Reviews and prepares complaint files for closure.
- Participates in inter-departmental cross-functional projects.
- Leads weekly internal department meetings.
- Performs complaints report analysis.
- Prepares and submits final customer correspondence as required.
- Supports preparations for audits.
- Reviews and prepares complaint files for closure.
- Reviews / edits the work product of CSI
- Provides leadership as a functional team leader
- Maintains awareness of new products and government regulations and requirements.
- Participates in inter-departmental cross-functional projects.
- Evaluates reportability decisions of CSI / CSII
- Reviews / edits the work product of CSI / CSII
- Provides insights and recommendations based on complaint analysis to support product quality improvements and regulatory compliance efforts.
The Associate Complaint Management Specialist Level 3 job requirements :
If you believe you are a qualified candidate for our Associate Complaint Management Specialist, please click apply below to apply on our website!
Salary : $32
