Staff Analyst Data - Analytics & Reporting

Salary: $6806.73-$9820.80 Monthly

Summary

Housing for Health (HFH) is a program office within Health Services Administration, a division of the Los Angeles County Department of Health Services (DHS). This position leads a team of analysts tasked with providing critical analytical and reporting support to HFH programs, ensuring data-driven insights inform decision-making and enhance program effectiveness. Key responsibilities include supervising the development and automation of reports and dashboards, improving the quality and accessibility of program data, and ensuring analytics and reporting efforts are aligned with strategic priorities. The role ensures that analytics and reporting efforts align with strategic priorities, enhances the quality and accessibility of program data, and fosters cross-team collaboration to meet organizational goals.

Essential Functions 

1. Reporting and Analytics
   • Oversees recurring reporting schedules (weekly, monthly, quarterly, annual) to deliver accurate and timely data.
   • Integrates and analyzes data from multiple sources using a variety of analytical tools.
   • Provides comprehensive reporting and analytical support across Community Programs to drive data-informed decision-making.
   • Defines and tracks key performance indicators to measure program outcomes and performance.
   • Designs and presents dashboards that drive continual quality improvement by collaborating with leadership and program staff to establish, monitor, and report on key performance indicators.
   • Develop tailored reports and dashboards for internal and external stakeholders, presenting key insights and metrics.
   • Extracts, organizes, and applies quality-control measures to data, coordinating with relevant teams to resolve discrepancies and ensure data accuracy and completeness.
   • Translates complex data concepts into simplified, easy-to-understand insights for diverse stakeholders.
   • Manages the full lifecycle of reports, dashboards, and analysis tools from design and development to implementation and ongoing maintenance.
   • Develops and implements standard operating procedures for reporting and data analysis to ensure efficiency, consistency, and reliability.
   • Documents processes and ensures accuracy and consistency in reporting efforts.
2. Stakeholder Collaboration
   • Contributes to developing business cases for data reporting and analytics projects by collaborating with Community Programs staff to identify data needs, challenges, benefits, and key metrics.
   • Facilitates discussions with Community Programs staff to gather and clearly define reporting requirements, using these to design and implement analytical tools.
   • Manages stakeholder expectations and needs to ensure data requirements are complete, unambiguous, and effectively meet reporting objectives.
   • Provides support to business users by coordinating with IT to review and provide input on the design of technical data solutions, resolving issues and addressing conflicts among stakeholders.
   • Collaborates with stakeholders to understand the implications of analyses and to ensure that findings are actionable and support data-driven program, policy, and operational decision-making.
3. Process Optimization
   • Participates in preparing and planning project business analysis to establish realistic business objectives and expectations, as well as the scope of requirements with the full support of key stakeholders.
   • Collaborates with functional teams to translate data analysis findings into the development and implementation of tools, products, or business process improvements.
   • Leads special data projects and assignments that support strategic decision-making for the organization.
   • Implement new data-related workflows.
4. Management
   • May supervise and mentor team members, providing guidance and support for data analysis and reporting tasks.
   • Ensure work is prioritized appropriately and that all deadlines are met.
   • Support and step in as needed to help individual team members strive for their professional goals.

Job Qualifications

The ideal candidate has experience working directly with a client-centric relational database and with managing individuals. They are an experienced data analyst who is comfortable with using various tools to analyze large datasets. They have taken the lead on projects where the best path forward is unclear.

Education/Experience

Four or more years of highly complex administrative or supervising experience in the health, housing, social services, or related sectors.

Certificates/Licenses/Clearances

• A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
• Successful clearing through the Live Scan process with the County of Los Angeles.

Other Skills, Knowledge, and Abilities

• Strong communication skills for presenting data insights to stakeholders.
• Demonstrated proficiency in programming languages such as SQL or Python
• Demonstrated proficiency in data analysis tools and software (e.g., Excel)
• Experience with Business Intelligence and analytics software (e.g., Tableau, Power BI).
• Ability to work with large datasets and handle complex data queries.
• Strong analytical and problem-solving skills.

PHYSICAL DEMANDS

Stand                                       Not Applicable

Walk                                        Not Applicable

Sit                                            Not Applicable

Handling / Fingering               Not Applicable

Reach Outward                       Not Applicable

Reach Above Shoulder           Not Applicable

Climb, Crawl, Kneel, Bend     Not Applicable

Lift / Carry                               Not Applicable

Push/Pull                                 Not Applicable

See                                          Constantly

Taste/ Smell                            Not Applicable

Not Applicable          Not required for essential functions

Occasionally             (0 - 2 hrs/day)

Frequently                 (2 - 5 hrs/day)

Constantly                 (5 hrs/day)

WORK ENVIRONMENT

Currently Remote Work and Home Office Setting with a Potential Transition to a General Office Setting, Indoors Temperature Controlled

EEOC STATEMENT

It is the policy of Heluna Health to provide equal employment opportunities to all employees and applicants, without regard to age (40 and over), national origin or ancestry, race, color, religion, sex, gender, sexual orientation, pregnancy or perceived pregnancy, reproductive health decision making, physical or mental disability, medical condition (including cancer or a record or history of cancer), AIDS or HIV, genetic information or characteristics, veteran status or military service.

Salary : $6,807 - $9,821