What are the responsibilities and job description for the Data Entry/Office Associate position at Helvey & Associates?
Provides clerical support functions to call center agents. General clerical duties including data entry, mail returns, processing consumer correspondence and itemized statements, computer-generated reports as well as backup for other team members. Duties include, but are not limited to:
- Reviews, documents, and initiate next action step for consumer correspondence.
- Scans correspondence and other documents.
- Prints itemized statements.
- Performs data entry for new business of collection and pre-collection accounts.
- Views and processes bankruptcy information or notifications on account files.
- Handles all communication to and from credit bureaus concerning accounts placed on consumers’ credit reports.
- Verifies accuracy of automated new business loaded by Tech Services by printing & reviewing acknowledgements.
WHAT ARE THE EDUCATION REQUIREMENTS?
Call Center Clerical Support staff must have at least a high school diploma. Courses in accounting, finance or similar might be helpful. Candidates need to be self-motivated with strong problem-solving and analytical skills. The position requires strong technical aptitude and the ability to learn and adapt to new technologies, competency with the Microsoft Office suite of applications and strong documentation skills.
PERSONAL JOB-RELATED CHARACTERISTICS:
- Flexibility
- Excellent attendance and dependability
- Attention to detail and ability to verify accuracy of numbers and data
- Ability to multi-task
The schedule is 8:00 am-5:00 pm Monday-Friday. This position is located in our brick and mortar office. Candidates must live in Kosciusko or surrounding counties. Apply today and start working toward a brighter future!
Job Type: Full-time
Pay: $14.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee assistance program
- Flexible schedule
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Clerical: 1 year (Required)
- Microsoft Office: 1 year (Required)
Work Location: In person
Salary : $14