Demo

IT Onsite Technician

Hemmersbach GmbH & Co. KG
Franklin, IL Full Time
POSTED ON 2/13/2025
AVAILABLE BEFORE 4/28/2025

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Your skills

  • 18 months of IT experience (or equivalent)
  • Ability to build relationships
  • Excellent time management skill
  • Experience in OS, Apps and H / W installation and troubleshooting depending on project products
  • Able to install and set up new computers systems and perform routine maintenance
  • Ability to work independently and as part of a team.
  • Communicate effectively with clients, team members, and management.
  • Service now experience

Your tasks

  • Provide day to day local / remote desktop support
  • Handle inbound calls and answer questions
  • Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system
  • Level 2 Tech
  • SW HW support
  • Active Directory
  • MSTeams
  • Imaging
  • Inventory
  • Required skills :

  • Microsoft products
  • Outlook
  • SCCM
  • Phone configuration
  • Service NOW
  • Plant Environment
  • Excellent Communication skills
  • Network Knowledge
  • Be part of us

    Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place : 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.

    Your benefits

  • Buddy program
  • Dental insurance
  • Internal career development program
  • Onboarding program
  • Sick leave payments
  • Unlimited employment contract
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