Demo

BUSINESS ANALYST

Hendall Inc
MD Full Time
POSTED ON 3/4/2025
AVAILABLE BEFORE 6/5/2025

OVERVIEW

Hendall is seeking an energetic and motivated Business Analyst to research and understand how organizations work and understand why people do what they do to get their job done; and who passionately believes that IT exists to support business.

The Business Analyst must be an expert in Human-Centered Design (HCD) and be able to employ the latest techniques in addition to time-tested methodologies, such as interviews, document analysis, surveys, site visits, and business process description to satisfy the needs of the customer and development team. The Business Analyst is responsible for documenting findings in a format that ranges from use cases, scenarios, business analysis, and workflow analysis so that the technical team can make them a reality. They must have excellent communication skills and the ability to interact with clients and senior team members from various organizations, industry, and government communities.

DUTIES

  • Represent Hendall in the most positive manner with prospective, former and current clients; vendors; and the community we serve
  • Interact effectively with a diverse group of staff, clients, and other customers of our services
  • Learn and use operating practices of the clients and Hendall
  • Proactively communicate and collaborate with external customers and internal application engineers to analyze information needs and functional requirements, and deliver artifacts, such as business process maps, requirements documents, use cases, and specifications
  • Successfully engage in multiple initiatives simultaneously
  • Work independently with end users to define concepts, and under the direction of project managers and the technical lead
  • Work effectively with development teams, participate in sprint planning, and provide level-of-effort estimates to the Project Manager
  • Serve as the conduit between the customer community and the software development team to achieve successful product direction

MINIMUM QUALIFICATIONS

  • Experience in Agile and Waterfall methodologies
  • Experience in using enterprise-wide requirements definition and management systems, and methodologies
  • Five (5) years of experience as a Business Systems Analyst
  • Strong analytical skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements
  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse customer group, including executives, managers, and subject matter experts
  • Hands-on knowledge of and experience with Jira and MS Project
  • PREFERRED QUALIFICATIONS

  • Knowledge of business process management tools is a plus
  • One (1) or more years of experience with Health IT-related projects
  • Salary Range : $125,000 to $145,000 per year

    For a complete listing of benefits, please visit our careers page at

    Hendall Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

    Salary : $125,000 - $145,000

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