What are the responsibilities and job description for the Remote Survey Research Interviewer (Spanish) - Part Time position at Hendall Inc?
OVERVIEW
Hendall is hiring flexible part-time Survey Research Interviewers. Primary responsibility is data collection by conducting structured telephone surveys and entering participant responses into a computer assisted telephone interviewing (CATI) system. Survey interviews are conducted with Medicare recipients in English, Spanish, Mandarin, and Cantonese. The pay rate will be $16.00 to $22.00 per hour. Paid training is provided.
DUTIES
- Deliver scripted multiple-choice questions over the telephone utilizing outbound call management technology
- Accurately record responses using a CATI system
- During each survey interview, positively engage with members of the public and remain neutral and unbiased regarding their responses
- Respond accurately to caller questions or concerns
- Complete all training activities
- Follow written communication scripts and project protocol
- Utilize refusal avoidance techniques to ensure each survey is completed
- Maintain standards for quality and production
- Be receptive and quick to implement constructive feedback
MINIMUM QUALIFICATIONS
Hendall Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Salary : $16 - $22
