What are the responsibilities and job description for the Commercial Lines Account Manager position at Henderson Brothers, Inc.?
POSITION SNAPSHOT
You can expect your typical day as an Account Manager to include the following:
Henderson Brothers is a fourth-generation, family-owned insurance brokerage firm that emphasizes doing what is right for our clients and colleagues. We value kindness, humility, teamwork, and a desire to provide truly exceptional service and solutions to our clients. It is these values that have earned our nomination as a Top Workplace in the Pittsburgh, PA area.
Henderson Brothers supports workplace diversity and does not discriminate on the basis of race, color, religion, gender identity or expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, physical or mental disability, or any other protected class.
- Title: Account Manager
- Department: Commercial Lines
- Location: Pittsburgh, PA
- Responsibilities: ongoing management of commercial accounts, primary contact for clients & carriers, manage account renewal process, maintain accurate records
- Perks: Tuition reimbursement, student loan relief, flexible work arrangements, paid holidays, matching 401(k),
You can expect your typical day as an Account Manager to include the following:
- Client service: address coverage questions, service needs, and manage carrier interventions for designated clients.
- Renewal preparation: educate clients about coverages, exclusions, exposures, and audits to identify opportunities to improve customer program
- Record management: Maintain accurate client information using internal customer database
- Continuing education: Expand and maintain working knowledge of Property & Casualty plans and regulatory compliance by attending meetings, education sessions, research, and formal continuing education programs.
- Bachelor’s degree preferred
- 3 years of property & casualty account management experience
- P&C Agency License required prior to hire
- Expertise in property & casualty policy management & claims resolution
- Exceptional organizational and administrative skills
- Demonstrated ability to manage multiple tasks and work efficiently under pressure
- Professional communication skills (including listening, speaking, and writing)
- Ability to work effectively in a team atmosphere
- Proficient in Microsoft Office
- Willingness and ability to learn
Henderson Brothers is a fourth-generation, family-owned insurance brokerage firm that emphasizes doing what is right for our clients and colleagues. We value kindness, humility, teamwork, and a desire to provide truly exceptional service and solutions to our clients. It is these values that have earned our nomination as a Top Workplace in the Pittsburgh, PA area.
Henderson Brothers supports workplace diversity and does not discriminate on the basis of race, color, religion, gender identity or expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, physical or mental disability, or any other protected class.
