What are the responsibilities and job description for the Business Development Operations Director position at Henderson Engineers?
At Henderson, We're About More Than Just Buildings
We're about the people, experiences, and potential found inside. We’re a company of problem-solvers and innovators known for our technical excellence and ability to come up with out-of-the-box solutions. We love the process of bringing buildings to life. And we're changing the industry by integrating the building design and construction process.
As an ESOP, each of our employee-owners are an essential part of our mission to lead the industry in innovation, sustainability, and client experience. With a vision to build a better world, Team Henderson has a people-first culture and diverse portfolio of world-class facilities.
It's What We Do
We provide total building system design services across multiple high-growth markets for industry leaders. You'll get to use your talent to work on projects for some of the biggest names in mission-critical, higher education, sports, healthcare, grocery, restaurant, and retail within the sectors we serve in business, community, grocery, health, retail, & venue.
It's How We're Different
We're about more than just buildings. We're about you. You, and the hundreds of passionate employee-owners who make us who we are. We’ve always been committed to providing an inclusive workplace where people can bring their full self to work and helps people reach their full potential – both as professionals and individuals. Together, we dream up innovative solutions for industry-wide problems, design spaces that become landmarks, and toast the good life at our happy hours. Take a peek into what makes us different here: https://youtu.be/AIt17t_uJ-A?si=oSMy5zQeUcb_faE3
Henderson Engineers is seeking a Business Development Operations Director to join their team in Kansas City. A member of the corporate marketing team, the Business Development Operations Director provides oversight andstrategic direction on account planning, opportunity management, new business development, and reporting/analytics ona company-wide level. They partner with the development committee, operations committee, sector executives, engineering operations leadership, and business development managers and directors to develop and manage the firm’s strategy for successful execution of sector sales plans and goals. In addition, they work with the Chief Strategy Officer and Sr. Marketing & Business Development Director to create, prepare, and implement annual business planning. This position has managerial responsibility for the firm’s project capture and CRM staff, and provides day-to-day management of workload, engaging in proactive planning and career development for assigned staff.
Minimum Qualifications For The Role Are
Business Development Operations
We take care of our people. As a Henderson employee, you'll enjoy some pretty awesome perks. Trust us, your friends will all have work envy.
Culture
Flexible Work Hours (Because we all need to balance work and life.)
Casual Dress Code (Be yourself, please.)
Paid Volunteer Time (We literally pay you to volunteer.)
Paid Parental Leave (Because we know both parents deserve to be there for a new child.)
Health and Wellness Initiatives (Get Fit and Stay Fit.)
Receptive and Forward-Thinking Leadership (Our doors are always open.)
Clear Career Path Options (We want you to excel.)
Benefits
Industry-leading 401K match and profit sharing (When the company succeeds, we all share in that success.)
Employee Stock Ownership Plan (Yes, our employees are the owners.)
Paid Training for Professional Development (We’ll pay for the time you take getting better at what you do.)
Performance Bonuses (When you do well, we reward you for your work.)
Comprehensive and Extensive Insurance (We’ve got you covered.)
Paid Term Life and Disability (We’ve got your family covered, too.)
Health Savings Account & Flexible Spending Accounts (We'll help you take advantage of tax savings.)
Paid Time Off and Sick Time off (Take a break. You deserve it!)
Financial Wellness & Coaching Program (Financial security makes you a happier team member.)
More information can be found here - https://www.hendersonengineers.com/careers/ .
Henderson Engineers, Inc. and Henderson Building Solutions are EEO Employers/Vet/Disabled and participate in the E-Verify program.
Applicants for positions with Henderson Engineers/Henderson Building Solutions must be legally authorized to work in the United States, and verification of eligibility will be required at the time of commencement of employment.
All offers will be contingent upon completion of the hiring process including verifications and background checks as required for employment.
To all recruitment agencies: Henderson does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of Henderson without a prior written search agreement will be considered unsolicited and the property of Henderson. Please, no phone calls or emails.
NOTICE TO CANDIDATES: RECRUITMENT FRAUD ALERT
Henderson representatives conduct all email communications exclusively through a company email address that ends with @hendersonengineers.com, @hendersonbuilding.com. We extend offers of employment only after a comprehensive interview process and will never ask you for a payment of any sort nor offer one for any reason. Henderson will not ask any applicant to purchase equipment, nor offer to reimburse any applicant for expenses incurred prior to employment. We will not request personal information until a legitimate offer of employment has been extended. If you suspect a recruitment attempt is fraudulent, you should cease communications. All legitimate job opportunities are posted on our company website’s careers page.
Apply Now
We're about the people, experiences, and potential found inside. We’re a company of problem-solvers and innovators known for our technical excellence and ability to come up with out-of-the-box solutions. We love the process of bringing buildings to life. And we're changing the industry by integrating the building design and construction process.
As an ESOP, each of our employee-owners are an essential part of our mission to lead the industry in innovation, sustainability, and client experience. With a vision to build a better world, Team Henderson has a people-first culture and diverse portfolio of world-class facilities.
It's What We Do
We provide total building system design services across multiple high-growth markets for industry leaders. You'll get to use your talent to work on projects for some of the biggest names in mission-critical, higher education, sports, healthcare, grocery, restaurant, and retail within the sectors we serve in business, community, grocery, health, retail, & venue.
It's How We're Different
We're about more than just buildings. We're about you. You, and the hundreds of passionate employee-owners who make us who we are. We’ve always been committed to providing an inclusive workplace where people can bring their full self to work and helps people reach their full potential – both as professionals and individuals. Together, we dream up innovative solutions for industry-wide problems, design spaces that become landmarks, and toast the good life at our happy hours. Take a peek into what makes us different here: https://youtu.be/AIt17t_uJ-A?si=oSMy5zQeUcb_faE3
Henderson Engineers is seeking a Business Development Operations Director to join their team in Kansas City. A member of the corporate marketing team, the Business Development Operations Director provides oversight andstrategic direction on account planning, opportunity management, new business development, and reporting/analytics ona company-wide level. They partner with the development committee, operations committee, sector executives, engineering operations leadership, and business development managers and directors to develop and manage the firm’s strategy for successful execution of sector sales plans and goals. In addition, they work with the Chief Strategy Officer and Sr. Marketing & Business Development Director to create, prepare, and implement annual business planning. This position has managerial responsibility for the firm’s project capture and CRM staff, and provides day-to-day management of workload, engaging in proactive planning and career development for assigned staff.
Minimum Qualifications For The Role Are
- 10 years of progressive professional experience in marketing, business development, or sales required.
- CRM proficiency required.
- Proven sales and presentation skills, including experience teaching classes, mentoring, and coaching others.
- Strong understanding of marketing strategy, social media, digital marketing, and analytics required.
- Effective communicator, skilled in engaging with individuals at all organizational levels, including providing constructive feedback to internal audiences.
- Strong organizational skills, with the ability to manage multiple priorities, meet deadlines, and perform effectively under pressure.
- Positive, collaborative team player who thrives in a fast-paced environment.
- Minimum 5 years in a related industry such as engineering, construction, architecture, or professional services preferred.
- Experience managing a team highly preferred.
- High proficiency in Adobe Suite applications, particularly InDesign, preferred.
- Familiarity with vertical markets such as venue/sports, healthcare, retail, business, and community preferred.
Business Development Operations
- Manages and mentors the CRM and project capture staff.
- Oversees employee onboarding and training process and collaborates with marketing team on process improvements.
- Assists and provides oversight on the marketing data management process in Deltek to ensure optimization and integrity of data.
- Assists in the development of effective win strategies for high-profile pursuits.
- Oversees business development process improvement and coordinates with other groups internally to maximize efficiency and consistency.
- Works with marketing team to create consistency and collaboration in marketing and business development tactics and processes at the sector and regional level.
- Assists sector and practice leadership with the creation of business development plans and budgets during annual planning season.
- Oversees firm’s procurement process and budget with the events manager for swag and promotional items for tradeshows and events.
- Leads the firm’s process and strategy for planning and implementing client engagement tactics for technical, business development tradeshows, and other operations tradeshows in collaboration with sector marketing teams.
- Collaborates with sector marketing teams on the master list of all tradeshows and facilitates the decision-making process for which tradeshows are “attend only” with executive leadership groups.
- Meets with tradeshow attendees (technical staff) to plan client engagement strategies for each show including setting up client meetings, booth coordination, after-action reports, determining collateral, etc.
- Manages tracking and reporting of the firm’s business development budget
- Collaborates with the Sr. Marketing & Business Development Director, the Chief Strategy Officer, and the Chief Growth Officer to develop the firm’s annual business planning process, ensuring alignment with long-term corporate strategy. Partners with business line leaders to support the execution of business plans and tracks progress toward achieving sales goals, providing regular updates and insights to senior leadership to drive accountability.
- Owns the firm’s CRM system and develops and manages the roadmap and associated training for all staff.
- Assists with change management, communication, and adoption of best practices across company and sectors.
- Helps lead Henderson’s business development educational efforts in conjunction with the corporate marketing leadership team.
We take care of our people. As a Henderson employee, you'll enjoy some pretty awesome perks. Trust us, your friends will all have work envy.
Culture
Flexible Work Hours (Because we all need to balance work and life.)
Casual Dress Code (Be yourself, please.)
Paid Volunteer Time (We literally pay you to volunteer.)
Paid Parental Leave (Because we know both parents deserve to be there for a new child.)
Health and Wellness Initiatives (Get Fit and Stay Fit.)
Receptive and Forward-Thinking Leadership (Our doors are always open.)
Clear Career Path Options (We want you to excel.)
Benefits
Industry-leading 401K match and profit sharing (When the company succeeds, we all share in that success.)
Employee Stock Ownership Plan (Yes, our employees are the owners.)
Paid Training for Professional Development (We’ll pay for the time you take getting better at what you do.)
Performance Bonuses (When you do well, we reward you for your work.)
Comprehensive and Extensive Insurance (We’ve got you covered.)
Paid Term Life and Disability (We’ve got your family covered, too.)
Health Savings Account & Flexible Spending Accounts (We'll help you take advantage of tax savings.)
Paid Time Off and Sick Time off (Take a break. You deserve it!)
Financial Wellness & Coaching Program (Financial security makes you a happier team member.)
More information can be found here - https://www.hendersonengineers.com/careers/ .
Henderson Engineers, Inc. and Henderson Building Solutions are EEO Employers/Vet/Disabled and participate in the E-Verify program.
Applicants for positions with Henderson Engineers/Henderson Building Solutions must be legally authorized to work in the United States, and verification of eligibility will be required at the time of commencement of employment.
All offers will be contingent upon completion of the hiring process including verifications and background checks as required for employment.
To all recruitment agencies: Henderson does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of Henderson without a prior written search agreement will be considered unsolicited and the property of Henderson. Please, no phone calls or emails.
NOTICE TO CANDIDATES: RECRUITMENT FRAUD ALERT
Henderson representatives conduct all email communications exclusively through a company email address that ends with @hendersonengineers.com, @hendersonbuilding.com. We extend offers of employment only after a comprehensive interview process and will never ask you for a payment of any sort nor offer one for any reason. Henderson will not ask any applicant to purchase equipment, nor offer to reimburse any applicant for expenses incurred prior to employment. We will not request personal information until a legitimate offer of employment has been extended. If you suspect a recruitment attempt is fraudulent, you should cease communications. All legitimate job opportunities are posted on our company website’s careers page.
Apply Now
