What are the responsibilities and job description for the Operations Director position at Henderson Engineers?
At Henderson, We're About More Than Just Buildings
We're about the people, experiences, and potential found inside. We’re a company of problem-solvers and innovators known for our technical excellence and ability to come up with out-of-the-box solutions. We love the process of bringing buildings to life. And we're changing the industry by integrating the building design and construction process.
As an ESOP, each of our employee-owners are an essential part of our mission to lead the industry in innovation, sustainability, and client experience. With a vision to build a better world, Team Henderson has a people-first culture and diverse portfolio of world-class facilities.
It's What We Do
We provide total building system design services across multiple high-growth markets for industry leaders. You'll get to use your talent to work on projects for some of the biggest names in mission-critical, higher education, sports, healthcare, grocery, restaurant, and retail within the sectors we serve in business, community, grocery, health, retail, & venue.
It's How We're Different
We're about more than just buildings. We're about you. You, and the hundreds of passionate employee-owners who make us who we are. We’ve always been committed to providing an inclusive workplace where people can bring their full self to work and helps people reach their full potential – both as professionals and individuals. Together, we dream up innovative solutions for industry-wide problems, design spaces that become landmarks, and toast the good life at our happy hours. Take a peek into what makes us different here: https://youtu.be/AIt17t_uJ-A?si=oSMy5zQeUcb_faE3
Henderson Engineers is seeking an Operations Director to join their Retail Sector. The Operations Director is responsible for the overall direction and administration of all financial and personnel aspects of the sector. The Operations Director leads the development of long-term operational strategies, working closely with the Sector Executive and Board of Directors (BOD) to meet company objectives for the sector. The Operations Director guides sector management on staffing and workload, as well as cooperating across sectors to balance workload and staffing company wide. The Operations Director works cooperatively with other sector and organizational leadership teams to define and mobilize company-wide strategies. This position is heavily matrixed and may include accountabilities to the Chief Operations Officer and/or operations leadership.
About The Retail Sector
Our history is rooted in retail and it remains a focus today with multiple clients on the Top 100 retailers list . Our Retail Sector experts work on all sizes and types of projects from programmatic, nationwide retail and restaurant chains to specialty retail stores, luxury brand flagships, and new car showrooms. Through sustainable engineering solutions, we help our clients lessen their environmental impact. We understand what motivates and moves consumers inside a store and how to incorporate technology to create unique, omnichannel brand experiences that result in customer sales.
Explore our Retail Sector practices and learn more about our relevant project experience. Discover more about Henderson’s extensive experience in other market sectors here .
Minimum Qualifications For The Role Are
Operations
We take care of our people. As a Henderson employee, you'll enjoy some pretty awesome perks. Trust us, your friends will all have work envy.
Culture
Flexible Work Hours (Because we all need to balance work and life.)
Casual Dress Code (Be yourself, please.)
Paid Volunteer Time (We literally pay you to volunteer.)
Paid Parental Leave (Because we know both parents deserve to be there for a new child.)
Health and Wellness Initiatives (Get Fit and Stay Fit.)
Receptive and Forward-Thinking Leadership (Our doors are always open.)
Clear Career Path Options (We want you to excel.)
Benefits
Industry-leading 401K match and profit sharing (When the company succeeds, we all share in that success.)
Employee Stock Ownership Plan (Yes, our employees are the owners.)
Paid Training for Professional Development (We’ll pay for the time you take getting better at what you do.)
Performance Bonuses (When you do well, we reward you for your work.)
Comprehensive and Extensive Insurance (We’ve got you covered.)
Paid Term Life and Disability (We’ve got your family covered, too.)
Health Savings Account & Flexible Spending Accounts (We'll help you take advantage of tax savings.)
Paid Time Off and Sick Time off (Take a break. You deserve it!)
Financial Wellness & Coaching Program (Financial security makes you a happier team member.)
More information can be found here - https://www.hendersonengineers.com/careers/ .
Henderson Engineers, Inc. and Henderson Building Solutions are EEO Employers/Vet/Disabled and participate in the E-Verify program.
Applicants for positions with Henderson Engineers/Henderson Building Solutions must be legally authorized to work in the United States, and verification of eligibility will be required at the time of commencement of employment.
All offers will be contingent upon completion of the hiring process including verifications and background checks as required for employment.
To all recruitment agencies: Henderson does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of Henderson without a prior written search agreement will be considered unsolicited and the property of Henderson. Please, no phone calls or emails.
NOTICE TO CANDIDATES: RECRUITMENT FRAUD ALERT
Henderson representatives conduct all email communications exclusively through a company email address that ends with @hendersonengineers.com, @hendersonbuilding.com. We extend offers of employment only after a comprehensive interview process and will never ask you for a payment of any sort nor offer one for any reason. Henderson will not ask any applicant to purchase equipment, nor offer to reimburse any applicant for expenses incurred prior to employment. We will not request personal information until a legitimate offer of employment has been extended. If you suspect a recruitment attempt is fraudulent, you should cease communications. All legitimate job opportunities are posted on our company website’s careers page.
Apply Now
We're about the people, experiences, and potential found inside. We’re a company of problem-solvers and innovators known for our technical excellence and ability to come up with out-of-the-box solutions. We love the process of bringing buildings to life. And we're changing the industry by integrating the building design and construction process.
As an ESOP, each of our employee-owners are an essential part of our mission to lead the industry in innovation, sustainability, and client experience. With a vision to build a better world, Team Henderson has a people-first culture and diverse portfolio of world-class facilities.
It's What We Do
We provide total building system design services across multiple high-growth markets for industry leaders. You'll get to use your talent to work on projects for some of the biggest names in mission-critical, higher education, sports, healthcare, grocery, restaurant, and retail within the sectors we serve in business, community, grocery, health, retail, & venue.
It's How We're Different
We're about more than just buildings. We're about you. You, and the hundreds of passionate employee-owners who make us who we are. We’ve always been committed to providing an inclusive workplace where people can bring their full self to work and helps people reach their full potential – both as professionals and individuals. Together, we dream up innovative solutions for industry-wide problems, design spaces that become landmarks, and toast the good life at our happy hours. Take a peek into what makes us different here: https://youtu.be/AIt17t_uJ-A?si=oSMy5zQeUcb_faE3
Henderson Engineers is seeking an Operations Director to join their Retail Sector. The Operations Director is responsible for the overall direction and administration of all financial and personnel aspects of the sector. The Operations Director leads the development of long-term operational strategies, working closely with the Sector Executive and Board of Directors (BOD) to meet company objectives for the sector. The Operations Director guides sector management on staffing and workload, as well as cooperating across sectors to balance workload and staffing company wide. The Operations Director works cooperatively with other sector and organizational leadership teams to define and mobilize company-wide strategies. This position is heavily matrixed and may include accountabilities to the Chief Operations Officer and/or operations leadership.
About The Retail Sector
Our history is rooted in retail and it remains a focus today with multiple clients on the Top 100 retailers list . Our Retail Sector experts work on all sizes and types of projects from programmatic, nationwide retail and restaurant chains to specialty retail stores, luxury brand flagships, and new car showrooms. Through sustainable engineering solutions, we help our clients lessen their environmental impact. We understand what motivates and moves consumers inside a store and how to incorporate technology to create unique, omnichannel brand experiences that result in customer sales.
Explore our Retail Sector practices and learn more about our relevant project experience. Discover more about Henderson’s extensive experience in other market sectors here .
Minimum Qualifications For The Role Are
- Ten (10) or greater years of relevant experience, with a minimum of five (5) years leadership/management experience. (e.g., personnel management, project management, program direction, strategic leadership).
- History of building strong teams to improve the client experience and drive business results.
- Extensive operations management experience, industry knowledge, and understanding of diverse business functions and principles.
- Proven track record of effective resource management and optimization.
- Demonstrated ability to partner with cross-functional leadership to align efforts and meet organizational goals.
Operations
- Defines and cascades accountabilities for implementation of operational strategy appropriate for the business and growth needs of the sector.
- Develops, monitors, and implements policies and procedures appropriate to the operations of the sector, ensuring compliance with all applicable laws, regulations, and corporate guidelines.
- Oversees staffing decisions and workload forecasting for the sector.
- Supervises managers within the Sector.
- Develops the annual budget for the sector in cooperation with the sector leadership team, tracks revenue margins and conducts budget reviews to maximize profits.
- Evaluates sector performance against company objectives, adjusts operations accordingly, and provides reports and presentations on all aspects of sector performance as requested by the sector executive, chief operating officer (coo), and/or other relevant stakeholders.
- Assists the sector executive in developing the business case in support of financial negotiations on behalf of the sector and the company overall.
- Ensures effective management of employee relations and personnel matters including all employment actions within the sector.
- Assumes accountability for training, development, and mentoring of talent; identifies opportunities and gaps in employee development efforts and responds with appropriate action.
- Demonstrates an organization-wide mindset, cooperating across sector leadership teams to collectively meet company goals.
- Collaborates with Sector Technical and Client Directors to define and implement service models to create a consistent, streamlined client experience and maximize client satisfaction.
We take care of our people. As a Henderson employee, you'll enjoy some pretty awesome perks. Trust us, your friends will all have work envy.
Culture
Flexible Work Hours (Because we all need to balance work and life.)
Casual Dress Code (Be yourself, please.)
Paid Volunteer Time (We literally pay you to volunteer.)
Paid Parental Leave (Because we know both parents deserve to be there for a new child.)
Health and Wellness Initiatives (Get Fit and Stay Fit.)
Receptive and Forward-Thinking Leadership (Our doors are always open.)
Clear Career Path Options (We want you to excel.)
Benefits
Industry-leading 401K match and profit sharing (When the company succeeds, we all share in that success.)
Employee Stock Ownership Plan (Yes, our employees are the owners.)
Paid Training for Professional Development (We’ll pay for the time you take getting better at what you do.)
Performance Bonuses (When you do well, we reward you for your work.)
Comprehensive and Extensive Insurance (We’ve got you covered.)
Paid Term Life and Disability (We’ve got your family covered, too.)
Health Savings Account & Flexible Spending Accounts (We'll help you take advantage of tax savings.)
Paid Time Off and Sick Time off (Take a break. You deserve it!)
Financial Wellness & Coaching Program (Financial security makes you a happier team member.)
More information can be found here - https://www.hendersonengineers.com/careers/ .
Henderson Engineers, Inc. and Henderson Building Solutions are EEO Employers/Vet/Disabled and participate in the E-Verify program.
Applicants for positions with Henderson Engineers/Henderson Building Solutions must be legally authorized to work in the United States, and verification of eligibility will be required at the time of commencement of employment.
All offers will be contingent upon completion of the hiring process including verifications and background checks as required for employment.
To all recruitment agencies: Henderson does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of Henderson without a prior written search agreement will be considered unsolicited and the property of Henderson. Please, no phone calls or emails.
NOTICE TO CANDIDATES: RECRUITMENT FRAUD ALERT
Henderson representatives conduct all email communications exclusively through a company email address that ends with @hendersonengineers.com, @hendersonbuilding.com. We extend offers of employment only after a comprehensive interview process and will never ask you for a payment of any sort nor offer one for any reason. Henderson will not ask any applicant to purchase equipment, nor offer to reimburse any applicant for expenses incurred prior to employment. We will not request personal information until a legitimate offer of employment has been extended. If you suspect a recruitment attempt is fraudulent, you should cease communications. All legitimate job opportunities are posted on our company website’s careers page.
Apply Now
