Part-Time Seasonal Order Entry Specialist

Join Henderson! Henderson Products, Manchester, IA, is the North American leader in the design, manufacture and up-fit of multi-purpose equipment for heavy-duty work trucks specializing in snow and ice control. DURATION: Approximately November 1, 2024 through March 1, 2025. 20-24 Hour per week.HOW YOU WILL CONTRIBUTE: As a Part-Time Seasonal Order Entry Specialist, you will be responsible for accurately and efficiently processing orders and handling customer inquiries. Excellent customer service skills, attention to detail, and the ability to work in a fast-paced environment is essential for this role.

• Enter orders for Parts Sales Team into ERP
• Make sure order information is correct – Accuracy > Speed
• Take customer calls during peak times to collect information to pass on to Sales Team
• Reviews and resolves escalated credit card processing issues
• Reviews completeness customer data and documentation requirements
• Flexible in adjusting schedule if needed to address business needs
  
  

WHAT WE OFFER YOU:

• A fulfilling career with the ability to contribute to an Industry leader
• Competitive salary commensurate with experience
• A generous 401k match
• Reimbursements for Fitness, Tuition, Safety Shoes, and Safety Glasses
• 11 Paid Company Holidays
• Henderson offers GEDWorks, a company sponsored program to help any employee (or their family member) earn their GED as they work for us.
  
  

WHAT THIS ROLE NEEDS (Preferred):

• Must be able to perform duties effectively in a fast-paced environment—whether working autonomously or under direction
• Multi-tasking skill in a fast-paced environment
• Accurate in delivering outputs
• Previous order entry or customer service experience is a plus
• Previous experience working in Salesforce preferred, but is not mandatory
  
  

WORKING CONDITIONS:

• Normal office environment. May be exposed to noise and weld and grinding smoke if in production area.
  
  

Our focus on integrity, teamwork, and high performance creates an ideal work environment for every one of our employees.We offer competitive salaries, benefits, and opportunities for personal and professional growth. Discover our opportunities and come see all the ways you can do more at Douglas Dynamics.As an Equal Opportunity Employer, Douglas Dynamics, LLC does not discriminate against qualified applicants in hiring based on race, color, sex, age, sexual orientation, gender identity, national origin, disability or any other characteristic protected by law.