Front Desk Wellness Coordinator

Job Title: Front Desk/Wellness Coordinator

Are you passionate about health and wellness and eager to significantly impact a dynamic, supportive environment? The Joint Chiropractic is looking for a dedicated Front Desk/Wellness Coordinator to be the welcoming face of our clinics. This role requires reliable transportation and availability to work weekends, ensuring you are part of our team’s front line in providing exceptional patient care.

Why Join The Joint Chiropractic?

At The Joint Chiropractic, we are more than a chiropractic care provider; we are a community that values our patients and team members' well-being. We offer a rewarding career where your dedication to health and wellness can truly shine. Join us and join a team committed to making a difference every day.

Responsibilities:

• Front Desk Management: Be the first point of contact for members and patients, managing check-ins, appointment scheduling, and overall patient flow in a friendly and efficient manner.
• Customer Service: Provide exceptional service by answering/making phone calls, addressing inquiries, and offering information about our services and promotions.
• Sales Support: Actively promote and sell memberships and visit packages, helping to meet and exceed sales goals while participating in marketing initiatives.
• Administrative Tasks: Process transactions accurately, maintain patient records, and ensure a clean and organized clinic environment.
• Patient Engagement: Educate patients on our wellness services, share personal chiropractic experiences, and re-engage inactive members to enhance their health journey.
• Team Collaboration: Work closely with your team to achieve common goals, maintain positive relationships, and effectively communicate with management about patient needs and concerns.

Qualifications:

• Education: High school diploma or equivalent (GED).
• Experience: Minimum of 6 months in a sales or customer service role; experience in office management or marketing is a plus.
• Skills: Strong communication and customer service skills, with proficiency in handling phones, computers, POS systems, and CRM software.
• Reliable Transportation: Must have dependable transportation to ensure punctuality and reliability (public transportation or drop-off arrangements are not suitable for this role).
• Physical Requirements: Ability to stand or sit for extended periods and lift 50 pounds.
• Availability: Flexibility to work weekends the clinics operate 7 days a week from 9 AM to 7 PM. (We operate on a "set" schedule most of the time with some exceptions)
• Bilingual: Fluency in English [and Spanish is preferred but not required].

Compensation:

• Pay: $16.00 - $18.00 per hour [ commission]
• Hours: 20– 36 per week

Benefits:

• Commission Pay
• Flexible Schedule
• Paid Training

Why This Role is Perfect for You:

If you are a proactive individual with a passion for health and wellness and thrive in a vibrant, fast-paced environment, this is the perfect opportunity for you. As a Front Desk/Wellness Coordinator, you will play a crucial role in our patients' wellness journeys and contribute to the smooth operation of our clinics.

Apply Today!

Join our team and become a key player in making a positive impact on the lives of our patients. Apply now to be a part of The Joint Chiropractic team and take the next step in your career!

MUST be willing to commute to all clinic locations as needed - Goodlettsville, Hendersonville, Hermitage, Smyrna, and Spring Hill. The ultimate goal is to keep team members close to their home base however needs arise where team members will need to work at various locations

Job Types: Full-time, Part-time

Pay: $16.00 - $18.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 10 hour shift
• Rotating weekends

Experience:

• Customer service: 1 year (Required)

Ability to Commute:

• Spring Hill, TN 37174 (Required)

Work Location: In person

Salary : $16 - $18