What are the responsibilities and job description for the Customer Service Rep II position at Hendrick Health?
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JOB SUMMARY |
- Serves as a liaison for Hendrick Regional Laboratory, new and existing patients, and all referral sources by providing/researching insurance coverage and payment information, also receives and coordinates all referrals.
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JOB REQUIREMENTS |
- Minimum Education
- High School or equivalent
- Minimum Work Experience
- 1 years
- Required Licenses/Certifications
- Required Skills, Knowledge, and Abilities
- Compose letters/memoranda.
- Input data into computer programs.
- Microsoft Word, Excel, Outlook.
- Strong computer skills.
- Strong customer service skills.
- Research Information.
- Bilingual
- On call schedule may be required.
- Designated Driver
- Yes
- OSHA Category
- 2 - Medium Risk
