What are the responsibilities and job description for the Manager, Business Services position at Hendrick Health?
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JOB SUMMARY |
- The Business Services Manager is responsible for assisting the AVP of Revenue Cycle with the daily operations of the Business Office. Operations can include, but are not limited to; Billing, Collections, Customer Service and Reimbursement. The Business Services Manager is responsible for managing the everyday operations of the areas assigned to them.
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JOB REQUIREMENTS |
- Minimum Education
- Bachelor's Degree OR 5-years of applicable Business Office Experience
- Minimum Work Experience
- 3-5 years
- Required Licenses/Certifications
- Required Skills, Knowledge, and Abilities
- Ability to carry out obligations and duties of position.
- Deals effectively with hospital personnel & duties of position.
- Demonstrated interpersonal skills.
- Demonstrated understanding of management issues.
- Effectively directs and/or supervises personnel as appropriate.
- Excellent human relations and oral/written communication skills.
- Experience in hospital or nursing home administration.
- Maintains professional appearance and decorum at all times.
- Management experience in patient/resident care environment.
- Proven managerial skills.
- Requires ability to handle confidential information.
- Supervisory experience.
- Balance figures
- Compiles and analyze reports.
- Compile statistics
- Compose letters/memorandums.
- Compose pertinent policies and procedures.
- Coordinate events
- Coordinate meetings
- Develop and compile statistical data.
- Develop program indicators.
- Establish, chair and/or coordinate events.
- Generate reports
- Input data into computer programs.
- Proofread documents
- Proven written and editing skills.
- Research information
- Strong statistical analysis skills.
- Use computer packages to prepare graphics.
- Use computerized spreadsheets to conduct analysis
- Deals effectively with hospital personnel & duties of position
- Demonstrated advocate of quality and cost effective care
- Requires extreme diplomacy and tact
- Strong commitment to the values of the institution
- Strong negotiation skill
- Supervises 11 – 15 employees
- Answer telephones
- Coordinate schedules
- Develop office procedures
- Establish filing systems
- Interview others
- Maintain employee files
- Maintain filing systems
- Schedule appointments
- Use desktop publishing software
- Designated Driver
- No
- OSHA Category
- 3 - Low Risk
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