What are the responsibilities and job description for the Customer Service Representative, Bus Office position at Hendrick Medical Center?
JOB SUMMARY
- The Customer Service Representative is responsible for accepting calls and in-person visits from patients regarding billing related issues. It is the Customer Service Representative’s responsibility to attempt to resolve or explain the reason for the issue to the satisfaction of the patient. In addition they accept payments in person and over the phone as well as work very closely with clinics, Resource Assistance and the Eligibility Vendor.
JOB REQUIREMENTS
High school diploma or equivalent
1 year
Answer telephones
PI259475841
