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Part-Time Retail Operations Assistant

Hendrick Motorsports
Charlotte, NC Part Time
POSTED ON 4/3/2025
AVAILABLE BEFORE 6/3/2025
Hendrick Motorsports
Location: 4400 Papa Joe Hendrick Blvd, Charlotte, North Carolina 28262

Retail Operations Assistant
Company: Hendrick Motorsports
Location: Charlotte, NC
Position Type: Part-time (25-29 hours per week)
Position Overview:
Hendrick Motorsports, a leading NASCAR operation, is seeking a motivated and customer-focused Retail Operations Assistant to join our dynamic team. In this role, you will assist customers with merchandise-related questions, process sales, and maintain the store’s appearance. You will play a key part in ensuring a positive experience for our fans and customers by delivering excellent service and managing retail operations efficiently.
Key Responsibilities:
  • Greet customers and assist them with their merchandise needs.
  • Describe, recommend, and explain the use, operation, and care of products.
  • Process sales transactions including calculating sales prices, processing payments (cash or credit), and issuing receipts.
  • Maintain current knowledge of store promotions, sales, and policies regarding exchanges and returns.
  • Keep the store clean, organized, and visually appealing for customers.
  • Ticket, arrange, and display merchandise to attract customers and promote sales.
  • Answer customer inquiries and resolve any concerns regarding the store and products.
  • Handle merchandise exchanges, returns, and process sales contracts.
  • Assist with inventory stock management and ensure products are properly displayed.
  • Open and close cash registers, including balancing cash drawers and making deposits.
Skills & Abilities:
  • Excellent communication skills with the ability to interact with a wide range of customers.
  • Ability to work efficiently and independently, following store policies and procedures.
  • Basic computer skills and the ability to learn new systems.
  • Ability to maintain a professional, clean, and welcoming environment for customers.
  • Strong attention to detail and organizational skills.
Qualifications:
  • High School Diploma or General Education Degree (GED) required.
  • Previous retail experience is preferred.
  • Must be able to work part-time (25-29 hours per week).
Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
.

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