What are the responsibilities and job description for the Business Intelligence Head position at Henkel AG & Co. KGaA?
About this Position
At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 47,000 pioneers around the globe. Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers with a competitive advantage through adhesives, sealants, and functional coatings. With our trusted brands, our cutting-edge technologies, and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture, and find a place where you simply belong. All to leave your mark for more sustainable growth.
Are you the right applicant for this opportunity Find out by reading through the role overview below.
Dare to make an impact?
What you’ll do
- Determine how to best capture and interpret customer and potential customer data from a range of sources and communicate the findings across functions.
- Perform both quantitative and qualitative analysis to learn what motivates customers and leverage this data in support of business interests.
- Lead on customer propensity analysis and leverage this intelligence to improve marketing strategy as well as design research programs to address business needs.
- Synthesize data from multiple sources and translate findings into actionable B2B customer insights and recommendations.
- Identify customer unmet needs and research tactical and transformation solutions.
- Manage data quality and ensure actionable uses organization-wide.
- Provide expert advice on the best analytical tools and software.
- Develop a strategic data transformation plan and communicate this framework to relevant stakeholders.
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