What are the responsibilities and job description for the Inside Application Engineer position at Henkel?
About this Position At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 47.000 pioneers around the globe. Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. With our trusted brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.
Dare to make an impact?
What You´ll Do
Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral.
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, age, sexual orientation, gender identity and expression, and other legally protected characteristics. We welcome all applications.
Dare to make an impact?
What You´ll Do
- Position Overview: The Inside Application Engineer acts as a technical liaison, providing expert support and customized solutions to customers, ensuring the optimal use of Henkel adhesive products. They collaborate with customers to address application needs, offer technical guidance, and troubleshoot product-related issues. This role also supports the sales team remotely by delivering product demonstrations and training to end customers.
- Provide pre- and post-sales technical support to customers.
- Collaborate closely with inquiry management, pre-qualification, and sales teams to develop and propose tailored technical solutions based on customer feedback and requirements.
- Prepare and maintain technical documentation, including product manuals.
- Conduct remote product demonstrations and deliver technical training / consultation to customers.
- Assist in preparing technical quotes and proposals for customers.
- Analyze customer requirements, gather insights for product development, and contribute to performance management by tracking and optimizing solution effectiveness.
- Bachelor’s degree in Chemical or mechanical engineering.
- 3 years of relevant experience.
- Proven expertise with in technical pre-sales, inside sales, remote technical services.
- Strong track record for collaboration within cross-functional teams
- Exceptional communication skills, with a customer first mindset.
- Outstanding teammate skills
- Flexible or hybrid work model
- Diverse national and international growth opportunities
- Global wellbeing standards with health and preventive care programs
- Gender-neutral parental leave for a minimum of 12 weeks
- Employee Share Plan with voluntary investment and Henkel matching shares
- Annual performance bonus
- Comprehensive healthcare including mental health support and 401(k) plan matched by employer
- Family benefits including fertility support, fully paid parental leave, caregiver services
- Paid time off: Vacations days, sick leave, holidays, volunteer time off & more
Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral.
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, age, sexual orientation, gender identity and expression, and other legally protected characteristics. We welcome all applications.
Salary : $75,000 - $100,000