What are the responsibilities and job description for the Part time Team Member position at Henkle's Ace Hardware West?
Join the Team at Henkles! We’re optimistic, curious, fun-loving, slightly quirky, and have a strong work ethic. Our employees are enjoy coming to work every day with their friends to provide the best, most innovative service to our customers.
Members of our team are not your average retail worker! You will become a valuable member of our team who ensures our customers have a great experience every time. You will also assist in all the activities that come along with retail work: stocking, pricing, and keeping the store clean. We love the variety of our work and the ability to continue growing as a person. If you enjoy learning new things, interacting with a wide range of customers, thinking creatively, and being part of great team, you are our kind of person!
Key Responsibilities
Customer Service: All team members are expected to provide a positive representation of Henkle's Ace Hardware. A friendly, outgoing demeanor that greets guests warmly with genuine desire to solve customer problems.
Accuracy: Ensure customer orders online, in-store or during freight receiving are fulfilled quickly and accurately.
Teamwork: We love to work collaboratively with the team. There’s nothing like solving problems to delight a customer or find a solution to a problem within the store.
Standards: We are known for our service. Team members should strive to grow more, do more, learn more so they can provide customers with unreasonable hospitality independently. Our customer experience is number one. Its not just a friendly face that we're seeking but also someone that is committed to growing their knowledge and working independently.
Availability: Be prepared to discuss your work availability especially on weekends and during the month of May during one of our busiest times.
No Experience Necessary: We welcome applicants from all backgrounds and do not require prior experience.
Friendly and Teachable: Employees should be approachable, willing to learn, and open to feedback.
Physical requirements: We are fast moving and everyone helps out. This job requires standing and walking for long periods and the ability to lift and move 60 pounds. We also ascend and descend stairs, ladders and step stools and use sharp cutting instruments to open boxes. We service customers in all seasons and weather conditions so you might be exposed to temperatures <32>90 degrees Fahrenheit
You may be asked why you want to become a part of our team. It would be helpful to understand our stores and what we do and sell at our stores so come prepared!