Demo

IT Manager (Internal Public Works Administration applicants only)

Hennepin County, MN
Minneapolis, MN Full Time
POSTED ON 2/8/2025
AVAILABLE BEFORE 5/6/2025

Salary : $94,861.14 - $155,034.64 Annually

Location : Downtown Minneapolis

Job Type : Full-time

Remote Employment : Flexible / Hybrid

Job Number : 25PWA586PC2

Department : Public Works Administration

Division : PW MIS-Mgt Info Systems

Opening Date : 02 / 03 / 2025

Closing Date : 2 / 5 / 2025 11 : 59 PM Central

Description

Public Works Administration is seeking an individual with a broad base of IT experience to manage the Public Works IT Data Services and Support Services teams whose focus is delivering and maintaining business focused sustainable IT and data solutions. The position will support the BIO and assist in technology planning, strategic planning, vendor management, adaptive Governance and portfolio management.

Public Works IT (PWIT) is the line-of-business IT team strategically embedded within Public Works Administration that facilitates and supports IT and data solutions that are Public Works specific. PWIT is part of the overall IT service delivery model for Hennepin County and partners with the Hennepin County IT Department, other distributed services teams, and the Public Works business line to deliver comprehensive IT services.

Location and hours :

This position is hybrid and will be performed both on-site at 625 4th Avenue South, Minneapolis, MN 55487, and remote as job duties require. This position will also be required to work at the Public Works Facility in Medina and other locations as needed. Work hours are primarily days, Monday through Friday from 8 a.m. - 4 : 30 p.m. While this position is designated as hybrid, based on current requirements hires must reside in or relocate to Minnesota or Wisconsin.

About the position type :

This is a full-time, benefit earning position. You must be a current regular or probationary employee of Public Works Administration to apply for this position. Limited duration employees not eligible.

This position is internally classified as an IT Manager. Click to view the job classification specification.

In this position, you will :

  • Manage and direct the Data Services and IT Support Services teams; select, develop and train subordinate supervisors and staff; coordinate, assign, and review work of subordinate staff; contribute to workforce development strategies.
  • Work with and support the BIO in adaptive governance, strategic planning, resource planning, recommend polices and procedures and execution of strategic and complex projects that align with strategic goals for the business line.
  • Manage the lifecycle of Public Works IT applications and data portfolio, align support, SLA's and improve performance of critical systems and data pipelines.
  • Manage technology and data road maps and develop proposals for technical solutions.
  • Manage vendor relationships for vendor hosted systems which includes vendor management and road map planning of future enhancements.
  • Guide and advise on IT best practices, enterprise process and policy, system support, security, and technology integrations.
  • May manage strategic projects and / or assign and manage IT staff in all activities of small and large projects.
  • Provide leadership to further department-based strategies that align with county goals, mission and core values for diversity, equity & inclusion.

Need to have :

  • One of the following :
  • Nine or more years of experience as an IT specialist within the last eleven years; two of which were at the IT supervisor level.

  • Associates degree in approved related field or certification in an IT program and seven or more years of experience as an IT specialist within the last nine years; two of which were at the IT supervisor level.
  • Bachelor's degree or higher in computer science, management information systems (MIS), or an approved related field and five or more years of experience as an IT specialist within the last seven years; two of which were at the IT supervisor level.
  • Nice to have :

  • Certifications in Microsoft, Azure, or ITIL.
  • Experience :
  • Managing, supervising, and mentoring IT professionals and support staff.

  • Vendor and contract management.
  • Budget and resource planning.
  • Strategic planning and governance.
  • Managing IT and data teams and supporting systems.
  • Managing medium to large business IT and data projects.
  • Implementing solutions for data driven decision making.
  • Knowledge of :
  • IT best practices, IT support processes, agile methodologies / frameworks, organizational applications, technology integration, security concepts, virtual and cloud concepts, and data continuity.

  • IT Service Management.
  • Data and analytics.
  • Software Development Life Cycle (SDLC).
  • Ability to :
  • Lead diverse teams and use disparity reduction and racial equity lens to data solutions.

  • Organize and plan work effectively; establish and maintain effective working relationships.
  • Coordinate the work activities of professional IT staff.
  • Communicate effectively through written and in-person presentations.
  • Work across organizational boundaries, to help lead and influence change.
  • About the department :

    Public Works creates healthy and livable communities through economic development, environmental stewardship and advancement of a multimodal transportation network. About 450 employees work together on a wide range of programs and projects to achieve our mission.

    About Hennepin County :

    Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align with our mission to serve residents through transformative services that reduce disparities, eliminate inequities, and create opportunity for all and our vision of a community where all people are healthy, all people are valued, and all people thrive.

    Our employees receive a combination of competitive benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at (login as Guest).

    Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community.

    Your future. Made here.

    Watch this video for application best practices and tips.

    Invitations to interview will be based upon an assessment of education and experience. Final candidates may be required to complete a background check.

    If you have any questions, please contact :

    Pajoua Chang

    hcpromo

    Why work here?

    Hennepin County embraces the Total Rewards philosophy. We want our employees to succeed - not only at work but as they move through life and its milestones. We offer advantages and opportunities others can't - including :

  • Meaningful work
  • Public service
  • Competitive pay
  • Work-life balance
  • Generous benefits
  • Opportunities to grow
  • Commitment to your success
  • By working in public service, we are a part of something larger than ourselves. Together, we support those in need. We help people access information and services. We empower vibrant and diverse communities. We serve residents.

    Visit our benefits page to learn more : bridge.hennepin.us / eligibility.

    If you are a current Hennepin County employee please be aware that any change in job classification may affect your current benefits (such as a conversion from Vacation / Sick Leave to Paid Time Off and / or enrollment in a Health Care Saving Plan.) Information about the impact of job changes on benefits can be found

    Are you a current regular or probationary employee of Public Works Administration?

    Note : Limited duration employees not eligible

    This position is hybrid and will be performed both on-site at 625 4th Avenue South, Minneapolis, MN 55487, and remote as job duties require. This position will also be required to work at the Public Works Facility in Medina and other locations as needed. Work hours are primarily days, Monday through Friday from 8 a.m. - 4 : 30 p.m. While this position is designated as hybrid, based on current requirements hires must reside in or relocate to Minnesota or Wisconsin.

    Are you able and willing to meet these requirements?

    In which of the following areas have you earned a technical certificate or degree? Check all that apply.

  • Computer science
  • Management information systems (MIS)
  • Another related field
  • None of the above
  • Select the highest degree / certificate you have completed in the field(s) above.

  • Technical certificate
  • Associates degree
  • Bachelor's degree or higher
  • None of the above
  • Describe your relevant education including area(s) of study, school(s) attended, and degree(s) / certification(s) earned. If you do not have relevant education, type "None" in the space provided.

    How many years of experience do you have as an IT specialist?

  • I do not have this experience
  • Less than 5 years
  • 5 years or more, but less than 7 years
  • 7 years or more, but less than 9 years
  • 9 years or more
  • Describe your experience as an IT specialist, referencing positions listed on your application / resume. If you do not have this experience, type "None" in the space provided.

    Do you have two or more years of experience in IT at the supervisory level?

    Describe your IT supervisory experience, referencing positions listed on your application / resume. If you do not have this experience, type "None" in the space provided.

    Which of the following certifications do you have? Check all that apply.

  • Azure
  • ITIL
  • Microsoft
  • None of the above
  • Do you have experience managing, supervising, and mentoring IT professionals and support staff?

    Describe your experience managing, supervising, and mentoring IT professionals and support staff, referencing job(s) listed on your application / resume. If you do not have this experience, type "None" in the space provided.

    If you are a disabled veteran (defined as having a permanent, service connected disability rated at 50% or more), the spouse, or the surviving spouse of a disabled veteran, and are applying for your first promotion after securing public employment, you are eligible to have five points added to your competitive promotional examination rating. Are you a disabled veteran (defined as having a permanent, service connected disability rated at 50% or more), the spouse, or the surviving spouse of a disabled veteran that would like to use your one time, five-point preference?

    Your response to this question will help us evaluate the effectiveness of our recruiting sources and methods. Please choose the one source that best describes how you first learned about this promotional job opening. Please review all possible choices before making your selection .

  • Department email
  • Department lateral / transfer process
  • Department / unit bulletin board
  • Employee Career Center (ECC)
  • Employee Resource Group (ERG)
  • HC Connect
  • Human Resources of Hennepin County
  • Hennepin County co-worker
  • Hennepin County job notification emails
  • Supervisor / manager
  • www.hennepin.jobs or www.governmentjobs.com
  • Other
  • Required Question

    Salary : $94,861 - $155,035

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