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Public Safety Records Clerk

Hennepin County, MN
Minneapolis, MN Full Time
POSTED ON 3/2/2025
AVAILABLE BEFORE 5/26/2025

Salary : $45,760.00 - $65,569.03 Annually

Location : Downtown Minneapolis

Job Type : Full-time

Job Number : 25SHRF749LV015

Department : Sheriff's Office

Division : Central Records Unit

Opening Date : 02 / 20 / 2025

Closing Date : 3 / 6 / 2025 11 : 59 PM Central

Description

Make a positive impact during a difficult transition for individuals entering our Public Safety Facility. Join us as a Public Safety Records Clerk where your main responsibilities will be completing interviews, taking booking photos, and performing system inquiries. Our Public Safety Facility's Central Records unit operates 24 hours per day, seven days per week, and the work is fast paced. This job is a match for you if you have a positive attitude, strong customer service skills, and work well under pressure in varying environments.

Current Hennepin County employees who refer a candidate hired into an open competitive position may be eligible for a $500 referral bonus. For more information visit

Location and hours :

This position is located at the Public Safety Facility in downtown Minneapolis at 401 South 4th Avenue, Minneapolis, MN 55415. Central Records is in a secured facility that operates 24 hours per day, seven days per week. Shifts may start at 6 a.m., 2 p.m., or 10 p.m., and include weekends and holidays. Shift and weekend differential is paid for qualifying hours. You must be able to work all shifts and days of the week; candidates indicating limited availability will not be considered.

New Employee Orientation (NEO) for all new benefit-earning employees is in-person in downtown Minneapolis. Details about NEO will be provided upon hire.

About the position type :

This is a full-time, benefit earning position.

This position is internally classified as a Public Safety Records Clerk.

Click to view the job classification specification.

In this position, you will :

  • Initiate and maintain master booking records and warrant files.
  • Complete inmate interview, booking photo, fingerprint identification, and other system queries.
  • Process warrants for initial entry and verification, accept bail / bond, set court dates, and document actions.
  • Utilize Minnesota Justice Information Services (MNJIS) and National Crime Information Center (NCIC) to perform computer inquiries.
  • Provide fingerprinting services to the public.
  • Respond to requests for information from the public and other criminal justice agencies in accordance with Minnesota Data Practices requirements.

Need to have :

  • One of the following :
  • Two or more years of office clerical experience.

  • 18 months or more of office clerical experience and completion of the
  • Note : Education may be substituted for experience on a month for month (3 semester credits equals 1 month) basis.
  • Nice to have :

  • Experience :
  • Providing face-to-face or over the phone customer service to diverse clients.

  • Providing customer / client service navigating multiple computer applications simultaneously.
  • Performing data entry from paper documents and forms into a computer system.
  • Using Microsoft Office Suite (Word, Excel, and Access), Internet Explorer, Outlook, and / or comparable programs.
  • Handling multiple complex and simultaneous tasks while recognizing priorities and meeting deadlines.
  • Ability to :
  • Obtain a State of MN Criminal Justice Information System (CJIS) certification within 12 months.

  • Respect and maintain the confidentiality of records and private data.
  • Understand and abide by Hennepin County's core values and non-discrimination and respectful workplace policy.
  • Handle requests and / or complaints from inmates and the public in a confidential manner.
  • Establish and maintain rapport with staff and the public.
  • Work collaboratively as part of a team.
  • Work with an increasingly diverse population.
  • About the department : The Hennepin County Sheriff's Office serves the county's 1.2 million residents. State law mandates most of the sheriff's office duties, including managing the county jail, providing security to the district court, and patrolling the waterways in the county.

    The Sheriff's Office also runs specialized initiatives like Criminal Information Sharing and Analysis (CISA), Violent Offender Task Force (VOTF), Crime Scene Investigation, Criminal Investigation, Community Outreach and Employee Wellness. The mission of the Hennepin County Sheriff's Office is providing quality professional services while building meaningful relationships that are sustainable within our communities, and with our partners, to ensure justice and safety for all.

    About Hennepin County :

    Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align with our mission to serve residents through transformative services that reduce disparities, eliminate inequities, and create opportunity for all and our vision of a community where all people are healthy, all people are valued, and all people thrive.

    Our employees receive a combination of competitive benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at Bridge (login as Guest).

    Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community.

    Your future. Made here.

    This posting may be used to fill current and future vacancies.

    Watch this video for application best practices and tips.

    Invitations to interview will be based upon an assessment of education and experience. Final candidates may be required to complete a drug test that may include testing for cannabis and / or a criminal background check.

    If you have any questions, please contact :

    Talent Acquisition Division

    Hennepin County Human Resources Department

    612-348-7855

    Why work here?

    Hennepin County embraces the Total Rewards philosophy. We want our employees to succeed - not only at work but as they move through life and its milestones. We offer advantages and opportunities others can't - including :

  • Meaningful work
  • Public service

    Competitive pay

    Work-life balance

    Generous benefits

    Opportunities to grow

    Commitment to your success

    By working in public service, we are a part of something larger than ourselves. Together, we support those in need. We help people access information and services. We empower vibrant and diverse communities. We serve residents.

    Visit our benefits page to learn more : bridge.hennepin.us / eligibility.

    If you are a current Hennepin County employee please be aware that any change in job classification may affect your current benefits (such as a conversion from Vacation / Sick Leave to Paid Time Off and / or enrollment in a Health Care Saving Plan.) Information about the impact of job changes on benefits can be found

    This position is located at the Public Safety Facility in downtown Minneapolis at 401 South 4th Avenue, Minneapolis, MN 55415. Central Records is located in a secured facility that operates 24 hours per day, seven days per week. Shifts may start at 6 a.m., 2 p.m., or 10 p.m., and include weekends and holidays. Shift and weekend differential is paid for qualifying hours. You must be able to work all shifts and days of the week. Candidates indicating limited availability will not be considered.

    New Employee Orientation (NEO) for all new benefit-earning employees is in-person in downtown Minneapolis. Details about NEO will be provided upon hire.Are you able and willing to meet these requirements?

    Select from the choices below the option(s) that best describes your office clerical experience and / or education. Check all that apply.

  • I have two years or more of office clerical experience
  • I have 18 months or more of office clerical experience and completed the Office Specialist training program
  • I have a combination of education (3 semester credits = 1 month) and experience to equal two years
  • None of the above
  • List any post-high school education you have completed. Indicate the school(s) you attended, your major area(s) of specialization, and the number of credits completed or degree(s) earned. If you do not have post-high school education, type "None" in the space provided.

    How many full-time equivalent years of office clerical experience do you have?

  • I do not have this experience
  • Less than 1 year
  • 1 year or more, but less than 2 years
  • 2 years or more, but less than 3 years
  • 3 years or more, but less than 4 years
  • 4 years or more
  • Describe your office clerical experience, referencing jobs listed on your application / resume. If you do not have this experience, type "None" in the space provided.

    How many years of experience do you have providing face-to-face or over the phone customer service to diverse population?

  • I do not have this experience
  • Less than 1 year
  • 1 year or more, but less than 2 years
  • 2 years or more, but less than 3 years
  • 3 years or more, but less than 4 years
  • 4 years or more
  • Describe your experience providing face-to-face or over the phone customer service to diverse populations, referencing jobs listed on your application / resume. If you do not have this experience, type "None" in the space provided.

    How many years of experience do you have performing data entry from paper documents and forms into a computer system?

  • I do not have this experience
  • Less than 1 year
  • 1 year or more, but less than 2 years
  • 2 years or more, but less than 3 years
  • 3 years or more, but less than 4 years
  • 4 years or more
  • Describe your experience performing data entry from paper documents and forms into a computer system, referencing jobs listed on your application / resume. If you do not have this experience, type "None" in the space provided.

    How many years of experience do you have where in order to provide customer / client service you had to navigate multiple computer applications simultaneously?

  • I do not have this experience
  • Less than 1 year
  • 1 year or more, but less than 2 years
  • 2 years or more, but less than 3 years
  • 3 years or more, but less than 4 years
  • 4 years or more
  • Describe your experience where in order to provide customer / client service you had to navigate multiple computer applications simultaneously, referencing jobs listed on your application / resume. If you do not have this experience, type "None" in the space provided.

    Which of the following computer applications have you utilized in a work setting? Check all that apply.

  • Criminal Justice Information Systems (CJIS)
  • Microsoft Edge or another web browser
  • Internet search engines
  • Microsoft Access or other database program
  • Microsoft Excel or another spreadsheet program
  • Microsoft Outlook or other email program
  • Microsoft PowerPoint
  • Microsoft Word or other word processing program
  • None of the above
  • Describe your experience utilizing the computer applications selected in the question above, referencing jobs listed on your application / resume. If you do not have this experience, type "None" in the space provided

    Are you currently certified or do you have the ability to obtain a State of Minnesota Criminal Justice Information Systems (CJIS) certification within 12 months of employment?

    Do you have work experience where you handled confidential information?

    Describe your work experience where you handled confidential information, referencing jobs listed on your application / resume. If you do not have this experience, type "None" in the space provided.

    Have you worked with customers or clients from a variety of diverse backgrounds?

    Describe your experience working with customers or clients from a variety of diverse backgrounds, referencing position(s) listed in your application / resume. If you do not have this experience type "None" in the space provided.

    Please choose the one recruitment source that best describes how you first learned about this job opening. Please review all possible choices before making your selection. Your response to this question helps us evaluate the effectiveness of our recruitment methods.

  • College or university (job board, career services, or instructor)
  • Community or nonprofit organization (counselor, job board, etc.)
  • Employee or recruiter of Hennepin County
  • Friend or family member that is not a Hennepin County employee
  • Hennepin County job notification emails
  • Job fair or networking event
  • LinkedIn
  • Print advertisement (flyer, postcard, billboard, transit ad, etc.)
  • Professional association (job board or email)
  • Social media (Facebook, Twitter, Instagram, etc.)
  • www.hennepin.jobs or www.governmentjobs.com
  • Other
  • For the recruitment source selected above, please provide the specific name of the person, website or media source.

    Required Question

    Salary : $45,760 - $65,569

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