What are the responsibilities and job description for the Volunteer: Health and Human Services - Children and Family Services Customer Success Specialist position at Hennepin County?
Hennepin County's Human Services and Public Health Department is seeking volunteers in the Children and Family Services area. This volunteer opportunity is a customer service role assisting individuals who are visiting the building to ensure they are connected to the appropriate staff members. This position requires a six-month commitment at minimum.
Please click here to apply for this unpaid, volunteer opportunity.
Location and hours:
This volunteer opportunity takes place at two Human Services and Public Health Buildings (HSB). One is located at 525 Portland Ave. South, and the other located at 1256 Penn Ave.
About the volunteer position type:
This is an advertisement for an unpaid, volunteer position.
In this volunteer position, you will:
About the department:
Human Services delivers a variety of services to individuals or families that assist with basic needs or encourage client change around specific objectives. We work with individuals as well as systems and communities in order to develop policy and advocate for the people we serve. The people we serve, and our communities are connected. By helping one, we help the other.
Invitations to interview will be based upon an assessment of experience. Final candidates will be required to complete a background check.
Please click here to apply for this unpaid, volunteer opportunity.
Please click here to apply for this unpaid, volunteer opportunity.
Location and hours:
This volunteer opportunity takes place at two Human Services and Public Health Buildings (HSB). One is located at 525 Portland Ave. South, and the other located at 1256 Penn Ave.
HSB located at 525 Portland Ave. South - Hours: Thursdays and Fridays 9am - 1pm (can take one day or both)
Other located at 1256 Penn Ave - Hours: Mondays Noon - 4pm, Wednesdays 9am - 1pm, Fridays Noon - 4pm (can take one day or multiple days)
About the volunteer position type:
This is an advertisement for an unpaid, volunteer position.
In this volunteer position, you will:
- Welcome and greet residents that come into the HSBs on a walk-in basis.
- Check-in if walk-in has visitation by Calander.
- Connect anyone who inquires or has concerns related to child protection case/s to the coverage supervisor on site at HSB.
- For those volunteers who will places at 1256 Penn Ave., duties will include connecting and triaging individuals through county provided computer using Microsoft Teams.
- Use daily tracking from Excel Walk-in & Incident Tracker.
- Schedule visits and appointments and other tasks as assigned.
About the department:
Human Services delivers a variety of services to individuals or families that assist with basic needs or encourage client change around specific objectives. We work with individuals as well as systems and communities in order to develop policy and advocate for the people we serve. The people we serve, and our communities are connected. By helping one, we help the other.
Invitations to interview will be based upon an assessment of experience. Final candidates will be required to complete a background check.
Please click here to apply for this unpaid, volunteer opportunity.
If you have any questions, please contact:
HHS Volunteer Services Kimberly.larosa@hennepin.us or Shiraa.Hallfin@hennepin.us
HHS Volunteer Services Kimberly.larosa@hennepin.us or Shiraa.Hallfin@hennepin.us
