Clinical Associate (1.0 FTE) - PMR/TBI

Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County.

Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization.

We are currently seeking a Clinical Associate to join our PMR/TBI team at the clinic in downtown Minneapolis. This full-time role will primarily work 8:30am-5:00pm (Mon-Fri).

SUMMARY

Under the direction, delegation, and supervision of a Licensed Independent Practitioner (LIP), Manager/ Clinic Nurse Supervisor, charge nurse, and/or their delegates, performs basic direct patient care tasks and clinic support functions.

RESPONSIBILITIES

• Rooms patients and obtains and documents vital signs, weight, height, head circumference (infants), and hearing and vision screenings
• Prepares exam rooms for patients and sets up rooms for basic procedures
• Cleans and/or sterilizes equipment to support infection control and OSHA standards
• Stocks and organizes clinic supplies
• Transports patients to and from tests
• Assists patients to transportation as needed
• Communicates observations and measurements outside of norm to RN or provider
• Labels and delivers tissue and fluid samples
• Initiates emergency response for medical emergencies and safety risks
• Performs point of care testing, such as glucometer testing
• Assists families with screening forms, such as developmental screen
• Answers the phones, performs data entry, and greets patients
• Simple appointment scheduling and limited registration tasks
• Runs reports
• Supports population health activities if appropriate, which may include outreach calls or care coordination
• Other duties as assigned

QUALIFICATIONS
Minimum Qualifications:

• High school diploma or equivalent

Preferred Qualifications:

• Direct patient care experience (such as EMT, Nursing Assistant)
• Post high-school education in healthcare, biology, or related field
• Bilingual in English and at least one other language commonly spoken by HHS patients

Knowledge/ Skills/ Abilities:

• Ability to learn specialized clinical tasks and procedures in alignment with HHS standards
• Ability to work cohesively and respectfully with a diverse work force and patient population
• Ability to prioritize, organize, and communicate with team members
• Ability to read and follow written instructions; understand and communicate verbal and written information
• Ability to follow instructions and perform job duties that meet departmental performance expectations as well as HHS standards related to quality, accuracy, productivity, patient and family centered care, customer service, etc.

License/Certifications:

• Active BLS/CPR certification, or obtained within 3 months of hire

You've made the right choice in considering Hennepin Healthcare for your employment. We offer a wealth of opportunities for individuals who want to make an impact in our patients' lives. We are dedicated to providing Equal Employment Opportunities to both current and prospective employees. We are driven to connect talented individuals with life-changing career opportunities, enabling you to provide exceptional care without exception. Thank you for considering Hennepin Healthcare as a future employer.

Please Note: Offers of employment from Hennepin Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements.

• We offer a competitive pay rate based on your skills, licensure/certifications, education, experience related to this position, and internal equity.
• We provide an extensive benefits program that includes Medical; Dental; Vision; Life, Short and Long-term Term Disability Insurance; Retirement Funds; Paid Time Off; Tuition reimbursement; and license and Certification reimbursement (Available ONLY for benefit eligible positions).
• For a complete list of our benefits, please visit our career site on why you should work for us.