What are the responsibilities and job description for the Office Specialist III, PCA Assessments position at Hennepin Healthcare?
Summary
We are currently seeking an Office Specialist III to join our PCA Assessments team. This full-time role will primarily work on-site (SHIFT: Days).
Purpose of this position: Under general supervision, an employee in this class performs work in a senior-level office support capacity that involves the application of significant and technical skill to the preparation of specialized office documents, use of computerized information systems, forms processing, and public service contact
Responsibilities
Minimum Qualifications
We are currently seeking an Office Specialist III to join our PCA Assessments team. This full-time role will primarily work on-site (SHIFT: Days).
Purpose of this position: Under general supervision, an employee in this class performs work in a senior-level office support capacity that involves the application of significant and technical skill to the preparation of specialized office documents, use of computerized information systems, forms processing, and public service contact
Responsibilities
- Prepares, files, retrieves, and maintains records and documents from departmental filing systems; develops forms and/or assists with revision; maintains supplies, office equipment, and inventory
- Collects, evaluates, screens, relays, and responds to a broad range of requests for information; explains a variety of requirements, policies, and procedures regarding services to public and staff
- Processes and verifies complex information and calculations on forms, documents, and requisitions; assists with preparation of financial reports and budgets
- Inputs, retrieves, and modifies information and data stored in computerized systems, e.g. PeopleSoft; assists other users with problems associated with computerized systems and programs; generates reports using computer software
- Records and updates information (including complex financial data) on a variety of forms, logs, journals, and ledgers
- Writes, prepares, and proofreads original correspondence, specialized reports, lists, tables, and other specialized departmental documents, e.g. meeting minutes
- Performs special project activities
- Assigns and directs daily activities of coworkers; reviews quality and quantity of work of coworkers; resolves problems or issues regarding scheduling and work priorities; monitors work progress
- Performs other duties as assigned
Minimum Qualifications
- Two years of office clerical experience
- OR-
- Two years approved education
- OR-
- An approved equivalent combination of education and experience
- Some positions require experience and/or education related to the position
- Demonstrated proficiency in MS Office (Word, Excel, Power Point, Outlook)
- Some positions may require knowledge of medical terminology
- Demonstrated strong customer service skills
- Self-motivated and strong initiative to learn
- Excellent organization skills and ability to prioritize
