What are the responsibilities and job description for the Customized Training Representative - Customized Training Representative, Peace Officer Programs position at Hennepin Technical College?
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Working Title:
Customized Training Representative - Customized Training Representative, Peace Officer Programs
Institution:
Hennepin Technical College
Classification Title:
Bargaining Unit / Union:
214: Minnesota Association of Professional Employees
City:
HENN - Brooklyn Park Campus
FLSA:
Job Exempt
Full Time / Part Time:
Full time
Employment Condition:
Unclassified - Unlimited Academic
Salary Range:
Job Description
The primary role of the Customized Training Representative (CTR) is to generate revenue via contract training and open enrollment non-credit and credit courses. This position includes managing a budget, meeting revenue and profitability objectives, cultivating new business, building new client relationships, managing established client relationships, re-directing existing clients to new training/alternate revenue-generating endeavors, and overseeing training engagements.
Additionally, CTRs are responsible for working with intra-college stakeholders (such as deans and faculty) to identify opportunities for collaboration and integration. This includes development of new programs, enhancing existing programs, and creating new courses that can act as a pathway to the academic program (credit-based) side of the college.
This position focuses specifically on growing the division's peace officer portfolio.
Provide leadership to streamline and enhance the existing peace officer portfolio at Hennepin Technical College.
- Review existing program processes and identify opportunities to streamline and enhance operations.
- Increase student registration headcount by establishing sales and marketing strategies to increase community awareness of the college as a testing provider.
- Serve as the primary program manager, building out the course and faculty schedules as well as working collaboratively with internal operational contacts, evaluators and actors to ensure program logistics are successfully executed.
- Meet established program deliverables to foster a positive student experience.
- Partner with area police and government departments as well as outside organizations to coordinate student cohorts and facility rentals as applicable.
- Hire faculty and exam monitors on an ongoing basis to meet program needs.
Priority: Essential Percent of Time: 60%
Identify new workforce training programs, build market and sales strategies, and provide program management from project inception to completion to accelerate training in the designated areas.
- Develop and deliver on sales strategies to increase the numbers of individuals served and the revenue generated for assigned areas of focus.
- Consult with industry partners to determine and deliver appropriate, relevant and timely continuing education and customized training programs (CECT).
- Serve as the primary program manager for designated training topics, ensuring that all communications and program logistics are flawlessly executed.
- Follow all internal protocols, working collaboratively to provide thorough documentation required for successful program execution.
- Identify and recruit new and existing faculty to deliver and develop relevant programs.
- Lead and direct instructors/faculty responsible for delivering training in areas of industry focus.
- Establish and maintain ongoing corporate alliances and partnerships, and develop consultative relationships in an effort to drive the community's economic development through workforce improvements.
- Work closely with the dean, managers and other coordinators to identify areas of opportunity for new and existing programs.
- Work with internal operations staff to promote programs to appropriate audiences (i.e., professional organizations, governmental organizations, industry associations, students/alumni, etc.).
Priority: Essential Percent of Time: 30%
Represent CTS in appropriate internal and external meetings, relevant trade associations, regional and national conferences, and Community Based Organizations (CBOs).
- Participate in local, state and national organizations. Analyze workforce and educational trends to identify and develop in-demand training, industry certifications and credentials needed in the workplace.
- Identify relevant professional development opportunities to stay well-informed within the industry sector.
Priority: Essential Percent of Time: 5%
Perform other duties as assigned to ensure the smooth functioning of the department and maintain the reputation of the organization as a viable business partner. Represent CTS in appropriate internal college functions.
Priority: Secondary Percent of Time: 5%
Salary Range: $28.50 - $50.52 (annually $59,508 to $105,486)
Minimum Qualifications
- 2 years of experience in establishing business-to-business relationships.
- 2 years of program management experience
- 2 years of workforce development training experience
- 2 years of experience with law enforcement or law enforcement education
- A bachelor's degree may substitute for one year of experience, an associate degree may substitute for 6 months of experience
- Evidence of successful sales experience related to continuing education and training
- Demonstrated success in revenue-generating endeavors with an emphasis on program financial efficiency
- Ability to plan, organize and administer multiple projects, set priorities, and schedule activities in a rapidly changing environment.
- Ability to work independently and adhere to State, System and College priorities
- Ability to communicate effectively in both written and oral form
- Ability to perform in a team environment to accomplish customer goals
- Detail-oriented, results-oriented, student and customer-focused
- Skills in active listening, using questioning techniques, paraphrasing, summarizing and handling objections
Preferred Qualification
- Bachelor's Degree
- Knowledge of education philosophy and practices (adult learning) with regards to program and curriculum development and program assessment and evaluation
- Understand key aspects of economic and workforce development training
- Knowledge of education and training techniques/instructional methods as it relates to large and small groups
- Knowledge of and experience with marketing techniques
Work Shift (Hours / Days of work)
Monday - Friday, Day shift
Telework (Yes/No)
No
About
Founded in 1972, Hennepin Technical College is the largest technical college in Minnesota. With campuses in Brooklyn Park and Eden Prairie, Hennepin Technical College has a diverse student population of more than 9,500 and offers degree and non-degree coursework in over 45 programs. Achieving a 99% job placement rate within its network of industry partners, Hennepin Technical College prepares students for in-demand and high-paying employment opportunities Hennepin Technical College is a member of Minnesota State, which includes 30 community and technical colleges and seven state universities serving approximately 400,000 students. It is the fourth-largest system of two-year colleges and four-year universities in the United States.
Hennepin Technical College with campuses in Brooklyn Park and Eden Prairie is a member of the Minnesota State Colleges and Universities System. The college is strategically positioned to meet the economic and workforce development needs of business and industry throughout Minnesota. Hennepin Technical College faculty and staff are committed to preparing students to be successful in obtaining the education and skills that can result in employment and a career. Curriculum is industry validated and delivered in an environment that emulates the work setting. Students receive a well-rounded educational experience that gives them the skills and ability to secure the first job in their career as well as to advance in their career. For more information about Hennepin Technical College, please visit our website at:
http://www.hennepintech.edu
NOTICE: In accordance with the Minnesota State Colleges & Universities (MnSCU) Vehicle Fleet Safety Program, employees driving on college/university business who use a rental or state vehicle shall be required to conform to MnSCU’s vehicle use criteria and consent to a Motor Vehicle Records check.
Benefits Information:
At Minnesota State, we have a GREAT BENEFITS PACKAGE! Our generous benefits include 11 paid Holidays, Vacation Time, Sick Time, six weeks of Paid Parental Leave, low cost medical and dental insurance with low deductibles ($150 - $1500), a Pension Plan, 457(b) and 403(b) retirement plans and other retirement investment options, pre-tax medical and dental expense (with roll-over option) and dependent care accounts, employer paid life insurance, short and long term disability, as well as professional development and a tuition waiver program for employees and their dependents, etc. We promote the health and well-being of our employees and take work/life balance seriously.
Benefits Information:
At Minnesota State, we have a GREAT BENEFITS PACKAGE! Our generous benefits include 11 paid Holidays, Vacation Time, Sick Time, six weeks of Paid Parental Leave, low cost medical and dental insurance with low deductibles ($250 - $1500), a Pension Plan, 457(b) and 403(b) retirement plans and other retirement investment options, pre-tax medical and dental expense (with roll-over option) and dependent care accounts, employer paid life insurance, short and long term disability, as well as professional development and a tuition waiver program for employees and their dependents, etc. We promote the health and well-being of our employees and take work/life balance seriously.
Desired Start Date:
04-30-2025
Position End Date:
05-01-2025
Open Date:
03-28-2025
Close Date:
04-30-2025
Posting Contact Name:
Dominique King
Posting Contact Email:
mk2370vh@minnstate.eduSalary : $59,508 - $105,486
