What are the responsibilities and job description for the Tag & Title Associate position at Hennessy Automobile Companies?
Description
The Tag & Title Associate ensures timely processing of paperwork related to the sale of a vehicle. While not necessarily customer facing, they play a crucial role in the customer sales experience at Hennessy.
What you'll do:
- Process tag & title work for all new, used & wholesale vehicles timely and accurately for both GA and out of state.
- Contact DMV and tag office as needed.
- Collect any missing documents and/or outstanding balance due from a customer.
- Maintain a system for all MSO’s and titles and audit monthly.
- Order duplicate titles and forms as needed.
- Process Title corrections on sold customer vehicles.
- Respond and resolve tag and title related helpdesk items.
- Validate and log documents for dealerships for completed deals.
- Remit payment to lenders for trade in and purchased vehicles.
- Complete assignments and scan title documents.
- Work closely with finance team to ensure all paperwork is up to date.
- Stay up to date on all tag & title regulations.
- Process wholesale purchases and sales & follow through with payment.
- All other duties as assigned.
Hennessy is proud to serve our community with a set of core values which guide our daily decisions and actions. They are:
- Accountability – We take ownership of our words, actions, results, and commitments.
- Teamwork – We are better when we work together.
- Kindness – We show compassion and care for others.
- Grit – We have the heart and determination to see it through.
- Integrity – We are trustworthy, honest, and do what’s right.
- Curiosity – We ask questions to seek understanding.
Requirements
What we expect:
- At least 1 year of prior tag & title experience.
- High school diploma or equivalent.
- Excellent verbal and written communication skills.
- Computer literacy & ability to learn company software.
- Basic Microsoft Excel knowledge.
- Notary is a plus.
- Reynolds & Reynolds experience is a plus.
- Maintain a valid Georgia driver’s license with a clean MVR.
- Submit to a background and drug screen.
We are an equal opportunity employer & drug-free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN & passing drug test at a certified testing facility). Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated.
