What are the responsibilities and job description for the Shift Leader - Bakery & Deli Associate position at Henri's Bakery & Deli?
Employment Function
Henri’s Bakery & Deli is searching for an energetic Shift Leader - Bakery & Deli Associate
to join our team focused on providing best-in-class customer service and creating extraordinary customer experiences.
Position Summary
Henri’s Bakery and Deli has been an Atlanta institution for over 90 years. Henri’s is best known
for our tasty sandwiches and salads, as well as our delicious bakery offerings. We are looking for energetic and customer service-oriented individuals to serve our customers.
Core Responsibilities
- Greet Henri’s customers, answer questions and help each guest have a great experience.
- Being knowledgeable about our offerings and answering customer & associate inquiries.
- Responsible for opening and closing the store independently when needed.
- Being a set of additionl eyes and ears for the General Manager regarding customer service, customer issues, personnel, etc.
- Support the General Manager to ensure our store is set up for success each day by leading and completing opening and closing duties and checklists.
- Help prepare customer orders in our bakery, deli and beverage areas.
- Help our guests through the checkout process utilizing our point-of-sale system.
- Ensure our store environment remains clean and presentable to our guests. This includes the retail area and supporting our back of the house production team with keeping all areas organized.
- Become the subject matter expert in all areas of the bakery and deli and assist in training of new staff members.
- Assist the General Manager with activities such as inventory, ordering and scheduling when needed.
We are looking for:
- 2 years previous customer service experience directly interacting with customers, food & beverage experience is preferred
- High-energy and enthusiastic individuals
- Ability and desire to work in a fast-paced environment
- Flexible work availability Monday’s through Saturday’s
- Dependable mode of transportation to and from work
- Someone to takes initiative and is ambitious, wants to learn and grow with the company.
Perks:
- Employee benefits such as 401(k) matching
- Paid Time Off
- Employee discounts
- Shift Meal
- Closed on Sunday
- Career development and advancement opportunities
Henri's Bakery was established in 1929 by Henri Fiscus at the corner of 10th and Peachtree Streets. Henri was born in France to French and German parents. He came to the United States in 1921 after WWI, working in restaurants in New York and Rhode Island before arriving in Atlanta as the opening pastry chef of the Biltmore Hotel. Six years later, his passion for creating gourmet baked goods and for serving others led him to purchase a French bakery in Midtown that would become the original location of Henri's Bakery & Café. Henri became known for his inventive recipes and the attention to detail he paid to his customers' needs and wants. He built a legacy that followed him over the years as Henri's moved to Rhodes Center, Peachtree Palisades, the corner of Peachtree and Piedmont Roads and then to Irby Avenue in 1969.
Henri passed away in 1974, just one day shy of his 80th birthday. It was at this time that his grandchildren committed to carrying on the traditions and original recipes their beloved grandfather had started. The bakery continued to flourish and was named one of the 10 best bakeries in the world by W Magazine in 1976. In 1984, a second location of Henri's opened in Sandy Springs.
In 2016, Henri's great-grandson, Anthony DiNardo purchased Henri's from his aunts, Madeline Leonard, Michelle Teilhaber and Mimi Veerkamps, uncle, Ray Bell and mother, Suzette DiNardo. Along with his sisters, Kim MacBain and Ashlyn DiNardo, he assumed the mantle of this iconic family business, celebrating its past and looking to the future. The following year, the siblings transitioned Henri's Buckhead into its current location at 56 East Andrews Drive and expanded the business to include a third store in Atlanta's Upper Westside neighborhood. This modern, 5,000-square-foot kitchen and retail space houses much of the company's bakery operations.
Salary : $17 - $20
