What are the responsibilities and job description for the Front Desk position at Henritze Dental Group?
Description:
What We Offer:
As a Front Desk Associate at our Vinton office, you will be the first point of contact for our patients and visitors. We are looking for a friendly, professional individual with a strong customer service background who can provide an exceptional patient experience while ensuring the smooth operation of the front desk.
- Greet and welcome patients and visitors with a warm and professional demeanor
- Answer phone calls, schedule appointments, and handle patient inquiries efficiently
- Verify insurance coverage and assist patients with insurance claims
- Maintain accurate patient records and ensure all necessary forms and paperwork are completed correctly
- Manage office inventory and order supplies as needed
- Communicate effectively with dental staff to ensure patient needs are met
- Deliver outstanding customer service to create a positive and welcoming environment
What We Offer:
We provide competitive compensation, health benefits, and a supportive team environment where employees can thrive.
- Strong customer service background with excellent communication and interpersonal skills
- Ability to multitask and prioritize in a fast-paced environment
- Strong organizational skills and attention to detail
- Proficiency in computer skills and dental software (such as Microsoft Office, Denticon, or any dental-based software)
- Previous experience in a dental or medical office preferred
Salary : $14 - $18
