What are the responsibilities and job description for the Accounting Associate - Collections, Student Accounts position at Henry Ford College, MI?
Salary : $20.11 - $24.35 Hourly
Location : Dearborn, MI
Job Type : SSA Full Time
Job Number : 202200302
Division : Financial Services
Department : Cashier
Opening Date : 12 / 04 / 2024
Closing Date : Continuous
Position Description Summary
The Collections Associate will function as an in-house Collections Associate in the Cashier's / Student Accounts Receivable Office. This position will be responsible for developing and implementing in-house collection processes and in-house payment plans to serve as an intermediary step between normal billing / payment processes and the process of sending student accounts to a third-party collection agencies. The overall emphasis is on creating a controlled and monitored collections process that will lead to the reduction of bad debt related to past due student account.
Core Competencies and Qualifications
- Associate's Degree required from a regionally accredited institution of higher education, or a combination of education and experience may be considered.
- One year of accounting, billing, collections, or other closely related business experience.
- Strong written and oral communication skills.
- Must be personable, energetic, and have a customer service orientation.
- Ability to work cooperatively with others in a team environment.
- Experience with Microsoft Word and Microsoft Excel required, with an ability and desire to learn new software, as requested.
- Experience with an integrated student information system such as Colleague by Ellucian, Banner by Ellucian, or PeopleSoft.
- Ability to manage multiple tasks, meet deadlines, be flexible and adaptable in a rapidly changing environment.
- Strong analytical skills and a high degree of accuracy.
- Ability to effectively negotiate with both students and collection agencies.
- Ability to use good judgement when handling documents containing confidential information.
- Ability to resolve issues and complaints in an efficient and calm manner.
- Understanding of and commitment to the HFC mission.
The ideal candidate will have a career that reflects the following qualifications and competencies :
In addition, we seek someone who values and demonstrates :
Essential Duties and Responsibilities including but not limited to
Additional Information
While we have attempted to capture the core functional responsibilities in the role, the statements contained in this job announcement reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Therefore, performing additional job-related duties not listed above may be required as assigned. For applicants viewing this ad from an external site, please go to hfcc.edu / jobs to apply.
REWARDS THAT LAST A LIFETIME
Henry Ford College takes great pride in offering a variety of comprehensive and industry-leading programs and resources to support the health and well-being of our team members and their families.
Being an industry leader means giving back to our most valuable asset - our employees.
HFC Offers :
Do you have an associate's degree from an accredited institution of higher education, or a combination of education and experience?
Do you have one year of accounting, billing, collections, or other closely related business experience?
Required Question
Salary : $20 - $24
