What are the responsibilities and job description for the Assistant-Office Operations - Full Time - Days - Southfield position at Henry Ford Health - Careers?
Shift: Days 7:30 AM - 4:30 PM
GENERAL SUMMARY:
Works in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.
Responsibilities:
- Greets patients and visitors, checks patients in and out, and obtains necessary documentation. Verifies and enters demographic information.
- Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments.
- Enters, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles all daily reports and deposits for accuracy.
- Provides general office and clerical support to assigned area.
EDUCATION/EXPERIENCE REQUIRED:
- High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
- Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
- Excellent customer service skills and attention to detail.
- Ability to verify patient insurance coverage and demographics, prepare patient rooms, provide pertinent information including patient education as directed.
- Familiarity with medical office workflows preferred.
- Ability to function collaboratively in a team setting.
Additional Information
