General Medical Education Program Coordinator I (Float/Compliance) - Detroit, MI

This role is a non-exempt full time day position, requiring availability to work in person at the Main Henry Ford Health hospital campus in Detroit, MI. This team member will serve in the capacity of float/compliance coordinator for the department and be responsible for training new hires and covering programs during transition periods.

GENERAL SUMMARY:

Reporting to the Medical Education Manager, the Graduate Medical Education (GME) Program Coordinator I is responsible for facilitating educational project work by providing direction, leadership, and day-to-day management of the clinical medical education program and initiatives. Coordinates department projects, formulates needed enhancements for processes, and works with internal and external customers to successfully meet established goals and deadlines. Coordinator must demonstrate initiative, resourcefulness, and problem-solving skills in working independently to complete projects and assignments.

PRINCIPLE DUTIES AND RESPONSIBILITIES:

• Works in concert with leadership to determine the appropriate focus and direction of department initiatives and projects.
• Creates, designs, and manages project plans and timelines.
• Develops and implements solutions to improve current processes and procedures related to project work.
• Performs administrative follow-up by keeping track of major projects and tasks assigned by departmental leadership.
• Creates and manages budgets related to department projects and initiatives and monitors spending.
• Designs reports and distributes to appropriate parties.
• Serves as key contact between the department and other internal and external customers.
• Safeguards and protects confidential information.
• Coordinates all recruitment activities, gathers evaluations, and processes selection of new residents. Coordinates logistics and schedules. Creates, designs, and manages program recruitment plan, timeline, guidelines, policies and procedures, web sites and materials.
• Coordinates and schedules program orientation for incoming program and rotating residents in conjunction with the chief resident and/or Program Director to complement hospital and system orientation.
• Ensures resident compliance with required institutional curriculum learning modules through scheduling.
• Understands and monitors compliance with the Accreditation Council for Graduate Medical Education (ACGME) institutional and program requirements; fosters awareness and compliance with accreditation requirements through dissemination to program leadership and residents. Maintains current, highly organized documentation of compliance with accreditation guidelines.
• Uses designated software to manage all evaluations (e.g., those required by Henry Ford Health's Medical Education, medical schools and accreditation requirements including, but not limited to attending's evaluations of trainees, trainees' evaluations of the faculty and program semiannual and summative evaluations, faculty evaluations of the program), surveys, certifications (e.g., BCLS, ACLS), and exam results (e.g., Step II or III, in-training). Compiles and disseminates results as required by Medical Education, departments, medical schools, and external agencies.
• Maintains effective communication with the medical students, residents, and fellows, appropriate to the situation (e.g., formal letters, email, group paging, etc.); advises medical students and residents regarding requirements and deadlines; disseminates information regarding residency, fellowship, and career opportunities.
• Receives and screens visitors, telephone calls, and e-mails; independently composes, prepares, and distributes correspondence, agendas, and reports; schedules meetings; responds to information requests.
• Coordinates work (i.e., schedules, creates agendas, takes minutes, tracks action items) of program (e.g., Clinical Competency Committee, Program Evaluation Committee, curriculum, research, resident, etc.) and alumni committees and maintains minutes and appropriate records.
• Coordinates program events (e.g., luncheons, retreats, banquets, ceremonies).

EDUCATION/EXPERIENCE REQUIRED:

• Bachelor's degree in a related field, or the equivalent combination of education and/or experience.
• Experience in an educational or medical office/administrative/project management environment preferred.
• Previous Medical Education experience strongly preferred.
• Strong data collection and entry ability with attention to detail; requires high level of accuracy.
• Demonstrates knowledge and skills in Microsoft Office applications (i.e., Access, Excel, PowerPoint, and Word) and data management applications.
• Ability to create, prioritize, and execute multiple tasks and meet established timelines.
• Must have good interpersonal skills, customer service attributes and ability to communicate effectively with internal and external customers.
• Must demonstrate and use customer friendly demeanor/etiquette and culturally appropriate.
• Possess strong verbal communication skills in person and via telephone.
• Able to apply problem solving and critical thinking skills.
• Must possess strong organizational skills.
• Experience with data and budget management, event coordination, and scheduling preferred.

CERTIFICATIONS/LICENSURES REQUIRED:

• TAGME certification preferred.

• Organization: Henry Ford Hospital - Detroit Main Campus
• Department: GME - Administrative Expense
• Shift: Day Job
• Union Code: Not Applicable