What are the responsibilities and job description for the Director of Operations position at Henry J Austin Health Center?

Job Description

MAJOR FUNCTION Under the supervision of the Chief Operating Officer, the Director of Operations is responsible for directing activities related to licensure and regulatory issues; administration services, including Facility contracts management, facility improvement projects, property maintenance, housekeeping and physical plant operations; safety and security; patient transportation; and risk management activities. Performs related work including, but not limited to : ESSENTIAL FUNCTIONS :

Participates in site reviews conducted by federal, state and other officials to assure access to and review of needed materials, lists, inspections certificates, and other materials which document compliance to guidelines, regulations, etc. Attends exit conferences; reviews findings with COO and Management Team members; prepares responses as required; and, follow-ups with responsible Department Heads to assure that findings have been addressed.
Responsible for life, safety and security issues related to each of the physical plants operated Austin Health Center; prepares an annual plan to assure on-going maintenance and up-keep of each site; provides leadership to maintenance Staff and is responsible for the daily monitoring of activities specified in contracts and agreements with maintenance companies, snow removal contractors, electrical, plumbing, communications, and general facility operational activities. Assures that office equipment is in good working order and that maintenance agreements remain in force and annual inspections are performed.
Conducts the processes involved in managing general liability and risk exposure for the facility, which includes facilitating risk management training programs for staff and contractors; identifying facility and security risk exposures, mitigating deficiencies, performing notifications accordingly, and acting as liaison for liability claims.
Identifies and supervises security staff; assures the availability of staff for daily, evening and weekend coverage as required; monitors the security of facilities and responds to issues related to security systems, security contracts and attempted break-ins.
Responsible for the daily supervision of patient transportation vehicle, including the driving staff, and patient related issues; maintains a weekly record (log) of mileage and gas purchases; assures regular maintenance of both the patient and utility vehicles; assures that vehicles are properly inspected.
When appropriate, maintains a current listing of all liability insurances, policy coverage dates, coverage specifications, payment amounts and due dates. Reviews annual premiums to assure competitiveness with industry standards. Maintains contact with insurance brokers and other representatives regarding issues of liability and coverages.
Assists the COO in developing long-range plans for operational efficiencies and participates in the annual review and revision of corporate documents, policies and procedures.

ADDITIONAL RESPONSIBILITIES :

Assumes other duties as assigned by Chief Operating Officer

Attends Board of Directors meetings as needed.

REQUIREMENTS : EDUCATION & EXPERIENCE :

A Bachelor’s Degree and at least five (5) years relevant experience

At least five (5) years supervisory experience

Minimum of (3) years of senior level administrative, at least one of which shall have been in the health administration arena with organizations such as hospitals, governmental health agencies, or ambulatory care facilities; or, at least one-year experience in administrative capacity in public or private facilities management

KNOWLEDGE, SKILLS, ABILITIES AND OTHER (KSAO’s) :

Proven ability to recruit, train and develop personnel in order to balance resource capacity with organization’s strategic goals and initiatives

Participatory management style - advocates team concept.

Well-developed interpersonal skills; ability to get along with diverse personalities.

PHYSICAL & WORK REQUIREMENTS : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk. The employee frequently is required to stand and use hands in administrative capacities. The employee is occasionally required to reach with hands and arms; and may have need to climb or balance; stoop, kneel, crouch or crawl.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

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