What are the responsibilities and job description for the Office Coordinator position at Henry's Generator Service, LLC?
Job Summary
Henry's Generator Service is seeking a highly organized and detail-oriented Office Coordinator to join our team. The ideal candidate will be responsible for ensuring the smooth operation of our residential generator service department. This role requires a proactive individual who can handle multiple responsibilities while maintaining a positive and professional environment.
Duties
- Answer incoming calls.
- Manage technicians' schedules, ensuring efficient use of time and resources.
- Communicate effectively with team members, clients, and vendors to facilitate smooth operations.
- Mange service agreement renewals and maintenance service schedules.
- Track all estimates and jobs for assigned accounts.
- Create estimates for maintenance services & repairs.
- Research, source, and order parts.
- Process warranty claims.
- Perform clerical tasks such as filing, data entry, and document preparation.
- Invoice & manage accounts receivable for assigned accounts.
- Organize office operations and procedures to enhance productivity.
Skills
- Strong schedule management capabilities to prioritize tasks effectively.
- Ability to gather, communicate, and enter information into a software system with a high level of accuracy.
- Excellent communication skills to interact with diverse stakeholders.
- Proficient in clerical duties with a keen attention to detail.
- Exceptional organizational skills to maintain an orderly office environment.
- Supervisory skills to lead a team effectively when required.
- Competence in vendor management to ensure quality service delivery.
Experience
- The ideal candidate will have at least two years of office experience, preferably in a position with a wide range of functions and responsibilities.
- A bachelor’s degree or experience that exemplifies writing, math and Microsoft Office software skills.
- Experience with field service software such as Service Titan, Service Fusion, Jobber, etc. is a plus.
- Experience working for a field service / skilled trades company is a plus.
- Experience with Quickbooks is a plus.
If you are passionate about creating an efficient office environment and possess the skills outlined above, we encourage you to apply and look forward to reviewing your application.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- office: 2 years (Required)
Ability to Commute:
- Nazareth, PA 18064 (Required)
Ability to Relocate:
- Nazareth, PA 18064: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $25