What are the responsibilities and job description for the Jewelry/Pawn Associate. position at Henry's Jewelry & Awards?
Henry’s Jewelry & Awards is searching for a full-time associate.
We are a growing business serving the Lawrence community and cities around for over 30 years. Our business does; sell, pawn, buy and repair jewelry (gold, silver, etc.) Also, the other side of the business is trophy, award, medal, sublimation, etc. for all kind the events.
- Basic overview of day:
- Quick staff meeting to discuss projects of the day and week.
- Quality control for Jewelry repairs
- Respond to emails.
- Attend customers to take orders.
- Order supplies needed.
- Communicate with the customer by email, calls, and text messages.
- Clean all the areas of the shop.
- Take out the trash.
Responsibility and Duties:
- Interacts with customers with respect and professionalism.
- Answers and response to phone calls, emails & texts.
- Visual merchandising, both online and in-store
- Keep an updated database of customers for our guarantee program.
- Send reminders to customers.
- Call customers and suppliers
- Works under pressure
- Keeps the store neat and organized.
- Ability to lift up to 50 pounds.
- Identifies problem areas and address them accordingly.
Qualifications and Skills
- Bilingual – English and Spanish written and spoken (It is required speak and write Spanish)
- Math Skills
- Knowledge in Microsoft Office Suite
- Punctuality and reliability are mandatory!!!
- Available 36-40 hours a week and overtime when necessary. (Being able to work on Saturdays is a must)
- Self-direct
- At least 30 WPM typing
Although the position is primarily for the Jewelry side of the business, part of the duties is to help on the trophy side when needed.
Salary: $16.00 - $17.00 per hour
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Paid time off
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Expected hours: 36 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Paid time off
Shift:
- Day shift
Work Location: In person
Salary : $16 - $17