What are the responsibilities and job description for the Sr Program Manager II position at Henry Schein?
This opportunity is remote within the United States.
Job Summary
If improving processes, enabling teams, and helping drive customer revenue retention and growth is your passion, we are looking for a senior level professional to drive key revenue and customer programs. You will have the opportunity to be a key player in a growth company within the Account Management and Customer Success team.
You will define business and stakeholder requirements for more complex programs and key initiatives, develop business and program requirements, utilize existing content, develop content as necessary, and execute program release plans. Programs include, but are not limited to : Executive Sponsor Program, Customer Segmentation, Risk and Retention, Top Account Reviews, Contract Process Management, Technology initiatives (Salesforce, Gainsight, Pendo) to enable our teams. Through influence and relationship management, coordinate projects and facilitate collaboration across functions and teams. Manage ongoing program operations and evangelize programs, give presentations, and write copy as necessary to explain and promote programs to internal and external audiences.
What you will do
- Complete discovery to develop an understanding of business requirements, key stakeholders, and cross functional business relationships in order to execute on customer and revenue programs that are aligned to our company and customer priorities.
- Create cross-functional programs and execution plans with buy-in from stakeholders.
- Work with Executives, Functional Leaders, Operations, Finance, Product and / or Marketing and / or other functional teams to execute, launch and communicate programs
- Build out communications and change management plans that support velocity and impact / ROI of program implementation.
- Design program business intelligence capabilities that empower us to understand the reach and impact of our programs; work with Revenue operations to build and evolve
- Keep the necessary internal and external teams informed about substantial changes to our programs so that they are equipped to speak to the initiatives, plans and targeted outcomes
- May write design documents and technical specifications for program components.
- Evangelize programs internally and externally. Informs internal teams about program features and benefits. Assists managers with planning and design.
- Manage ongoing program operations. Monitors and reports on program financial model, budget and performance. Identifies ways to leverage program strengths and resolves challenges as they arise.
- Participate in special projects and performs other duties as required.
Must have :
Nice to have :
The posted range for this position is $88,000 to $130,000 which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, current skills, location / labor market, internal equity, etc. This position is eligible for a 10% bonus not reflected in the posted range.
What you get as a Henry Schein One Employee
About Henry Schein One
Henry Schein One is the global leader in dental management, analytics, communication, and marketing software. Our company's products and services work together as one simple solution to provide users with a seamless and integrated experience.
Our company thrives because of our people. We believe in supportive, diverse, and inclusive workforce, inclusive environments, professional development opportunities, and competitive compensation packages. We value innovation, teamwork, and encourage work-life balance.
One of many reasons why Henry Schein One (HS1) leads the industry is because of our products, services and most importantly our people. In 2022 HS1 was awarded one of the top places to work for in Utah. To learn more, click here : 2022 Best Companies To Work For | Henry Schein One
Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.
Unfortunately, Henry Schein One is unable to hire individuals residing in Alaska, North Dakota, Hawaii, West Virginia, Maryland, Delaware, Puerto Rico, or other US Territories at this time.
Salary : $88,000 - $130,000
