Pre-Litigation Paralegal/Case Manager

HLG is dedicated to making a difference in the lives of people who have been injured or disabled. What we do every day, with each individual client, positively impacts them as they face some of their most difficult times. Making a difference is what drives every member of this team, and it makes us one of the preeminent firms in our industry.

We are a committed and cohesive group of professionals. We are growing fast and looking for people who aren’t afraid of a challenge nor of going the extra mile – because our clients deserve it. If you’re looking for more than a daily grind where what you do matters, we’re looking for you.

Currently, we are looking to add a Case Manager/Paralegal to our Pre-Litigation team. We have amazing training and support, so while legal experience is preferred, it is not required.

Here are some of the key responsibilities:

• Be the voice and face of the firm, interacting with our clients and other parties daily.
• Make status calls to the client and ensure the timely and appropriate progression of each client’s case.
• Request and review medical records, bills, wage loss, witness statements, doctor’s statements, and other evidence for the case – making sure we have the total and clear picture so we can help our clients and prepare settlement demand packages.
• Send general correspondence and ensure that all mail is properly reviewed, responded to, or brought to the attention of the Pre-Litigation Attorney.
• Work with Pre-Litigation Attorney to evaluate the client's treatment course, prepare demands, start negotiations, and address any case-related developments or problems.
• Manage and use Case Management Software and our proven processes – driving efficiencies, ensuring accuracy and clarity, and keeping the wheels moving.

REQUIRED COMPETENCIES

• Demonstrate stellar organization skills
• Prove reliability
• Utilize excellent project & time management skills
• Be detail oriented
• Demonstrate tech savviness – have the intuitive knowledge to operate modern devices and technology efficiently and effectively, including everything from computer databases to corporate printers/scanners
• Utilize excellent communication and customer service skills - use proper grammar and prioritize client satisfaction
• Show initiative and think critically

EDUCATIONAL/EXPERIENCE REQUIREMENTS

• High School Diploma or GED required.
• College Degree (Associate/BS/BA) and/or successful Legal Assistant experience preferred.