Maintenance Technician I - Charleston Oaks

EARN A $750.00 SIGN-ON BONUS AFTER SUCCESSFUL COMPLETION OF THE FIRST 90 DAYS.

Henssler Property Management Announced NAA Top Employers Award Winner for the Second Year in a Row!

Kennesaw, GA | May 21, 2024 – The National Apartment Association (NAA) has honored Henssler Property Management with a 2024 NAA Top Employers Award. This accolade celebrates member organizations that excel in fostering cultures of collaboration, innovation, and hard work. The awards highlight management companies and suppliers in the rental housing industry that have created safe, engaging, and caring work environments over the past year.

Henssler is proud to offer a GENEROUS benefits package to all our employees:

• Competitive salary
• Paid time off (3 weeks to start)
• 11 Paid holidays plus 6 half days
• Medical insurance (100% company paid for employee coverage), plus dental and vision
• Paid Parental Leave
• 401(K) with generous company match
• Life insurance (company paid for employee)
• Short and long-term disability insurance (company-paid)
• Continuing education support

In coordination with the Community Manager and Service Supervisor, the Maintenance/Service Technician I’s primary responsibility is to ensure that all vacated apartments are thoroughly restored to “market ready” status in a timely manner and according to the Community Manager’s timetable and handle service requests that do not require HVAC certification. Assist the Service Supervisor in maintaining the physical integrity of the community. This involves ensuring a safe, secure, and comfortable living environment for residents, visitors, and staff. The Service Technician I will carry out assigned duties in a safe manner and other duties as requested by the Service Supervisor or Community Manager. The Service Technician I will report to the Community manager.

Job Duties & Responsibilities

• Conduct all business in accordance with company policies and procedures, Fair Housing, Fair Credit Reporting Act, and all other applicable federal, state, and local laws.
• Inspect vacated apartments and complete checklists regarding make-ready.
• Inform the Service Supervisor and Community Manager of needed services and repairs.
• Report supply needs to the Community Manager and/or Service Supervisor.
• Routinely performs the following duties to restore apartments to “market ready” status.
• Check all lights and replace them as needed.
• Replace or repair windows, latches, screens, hinges, sliding glass doors, shelves, baseboards, mirrors, and closets.
• Check appliances and inform the Service Supervisor of problems.
• Assist in changing or removing appliances.
• Make keys when necessary.
• Check faucets and sink plugs; repair/replace as necessary. Replace washers when needed. Perform exterior repairs to sinks, bathtubs, etc., when warranted.
• Assist with painting duties when requested. Transfers paint from storage areas to apartments when painting is scheduled.
• Repair or replace curtains, mini-blinds, ceiling fans, etc.
• Repair plaster holes in walls; paint as necessary.
• Inspect bathroom tiles; perform minor repairs/replacements.
• Changes A/C filters.
• Operates carpet cleaning equipment to clean carpets.
• Roof access may be required for assistance with service and replacement of AC units on roofs.
• Lend assistance during apartment trash-outs; i.e., moving heavy/bulky items into dumpster.
• Replace vacancy locks on the day new residents move in; change out P.O. Box lock when requested (if applicable).
• Assist in keeping grounds clean at all times.
• Deliver notices to all apartments.
• Perform other tasks as assigned by the Community Manager or Service Supervisor.

Preventative Maintenance/Safety

• Learns and complies with all company safety rules.
• Uses appropriate safety equipment at all times.
• Immediately report all unsafe conditions to the Service Supervisor or Community Manager.
• Must be familiar with all safety features on equipment, machinery, or materials encompassed by job duties.
• Must ask the Supervisor any questions about safe procedures used for any job function.

• Predictable and regular attendance and ability to report to work on time are required.
• Must be able to physically complete assigned job duties and take direction.

Competencies

To perform the job successfully an individual should demonstrate the following:

• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Technical Knowledge – knowledgeable in multiple specific trade areas.
• Safety and Health Management – Understands health and safety policies and procedures and ensures their proper application.
• Teamwork - Gives and welcomes feedback; Contributes to building a positive team spirit; Supports everyone's efforts to succeed.