What are the responsibilities and job description for the Scheduling Coordinator position at Hentscher-Johnson Orthodontics?
Job Summary
We are a busy and successful orthodontic practice seeking a scheduling coordinator (32-40 hours/week).
As a Scheduling Coordinator you are "the face" of our practice! We are seeking a warm, welcoming SMILE and a true people person! This position requires someone with outstanding customer service, communication, interpersonal, and leadership skills. Our scheduling coordinators are masters of multi-tasking. This position requires familiarity with scheduling, accounts receivable, limited knowledge of dental insurance, and an understanding of orthodontic procedures. We are looking for a professional to join our team who is the perfect fit. We are always willing to train the perfect candidate!
Responsibilities and Duties
- Scheduling appointments
- Answering phones
- Managing the new patient experience from the first phone call to collecting intake paperwork
- Managing recalls
- Understanding of patient ledgers
- Preparing weekly paperwork
- Managing email and patient texting
Qualifications and Skills
- Be a people person both in person and on the phone
- Must love kids
- Have a neat and professional appearance reflective of the office reputation
- Have a positive attitude
- Be computer savvy-Mac preferred
- Get along well with others and enjoy being part of a dynamic team
- Love a challenge
- Be willing to learn
- Be able to multi-task
- Be flexible with your work schedule
- Preferred knowledge of dental or orthodontics
Benefits
- Great team
- Fun work environment
- Competitive hourly pay based on experience
- Quarterly bonuses based on production
Job Types: Full-time, Part-time
Pay: $20.00 - $24.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Professional development assistance
- Vision insurance
Schedule:
- 8 hour shift
Education:
- High school or equivalent (Required)
Experience:
- Customer Service: 1 year (Preferred)
- Computer Skills: 1 year (Preferred)
Work Location: In person
Salary : $20 - $24