Hardware Associate

Hepler’s Hardware is small, veteran and family-owned company that has been in business for 82 years and is part of Hepler’s Town & Country Enterprises, Inc. Our emphasis is on customer service with a specialty in problem-solving. If you are passionate about helping people, have skills in retail merchandising or one of our many hardware departments, please apply today to be part of our team. We offer part-time to full-time job opportunities.

EXPERIENCE PREFERRED

The ideal candidate would have the following:

• General retail experience, assisting customers in finding products they need.
• 2 years’ experience using computerized point of sales systems and Microsoft Office programs.
• Knowledge in a hardware department: Electrical, plumbing, paint, lawn and garden, outdoor living, power equipment, sporting goods, small engine repair, fencing, or home heating.

CANDIDATES SHOULD DEMONSTRATE THE FOLLOWING COMPETENCIES:

• Strong work ethic
• Self-motivation
• Superb customer service skills
• Problem-solving capabilities
• Ability to complete required training in the expected time frame
• Willingness to learn, seek out, and participate in ongoing learning opportunities
• Ability to multi-task and maximize time management

JOB RESPONSIBILITIES

Depending on the needs of the team when hired, an associate’s relevant duties may include but are not limited to:

Customer Service: Greet customers, identify customer needs, provide appropriate solutions. Assist customers in the selection, demonstration, preparation, purchase, and loading of merchandise. Develop customer relations.

Cashier /Point of Sales Service: Efficiently process customer transactions in the Point of Sale system, including sales, returns and exchanges in accordance with authorized procedures. Guiding phone and on-site customer inquiries.

Retail Merchandising: Place orders, stock shelves, manage product displays, count inventory, price product, refresh merchandising. Ship, receive, deliver, assemble, and install products. Start and demonstrate power equipment. Maintain current knowledge of merchandise lines, product features, benefits, and availability.

Basic Maintenance: Ensure a clean, shop-able, and safe retail floor. Trash removal, general housekeeping service, light greenhouse work, merchandise assembly.

Other duties as assigned: Every employee is trained on basics of our retail hardware, and as needed may assist with forklift operations, equipment delivery, merchandise loading, propane filling, key-making, etc.

REQUIREMENTS

• Punctual and reliable
• Valid driver’s license required unless not yet of age
• High school diploma, and/or current students welcome
• Lift at least 40lbs repeatedly / 50lbs unassisted (additional weight with team assistance)
• Stand or walk for prolonged periods of time

HOURS

Must be readily available during the following standard hours of operation:

• Open Mon-Fri 8AM-6PM, Saturday 8AM-5PM
• Closed Sundays and major holidays

APPLY

All applicants must submit a resume with 3 references by email. No phone calls or paper resume submissions.

Job Types: Full-time, Part-time

Benefits:

• Employee discount

Shift:

• Day shift

Work Location: In person