What are the responsibilities and job description for the Call Center Operator-Full Time-English and Chinese position at Herald Christian Health Center?
Herald Christian Health Center is actively seeking a bilingual (Fluent English Call Center Operator to join our community health center in our headquaters in El Monte. We operate five medical-dental clinics in Southern California with approximately 190 employees. The call volume is very heavy.
- The candidate we seek will have excellent customer service skills and experience in a health care setting.
- Knowledge of public health principles/practices and different health programs is highly desirable.
- The candidate will need to be culturally sensitive to our patients and co-workers.
- Required a variety of office software, including the ability to access and use effectively online portals, tools, and resources effectively.
- The successful candidate will be able to communicate effectively in English
This is a full-time position.
The benefits include paid sick leave.
Herald Christian Health Center is an equal opportunity employer and does not discriminate against anyone in a class protected by federal or state law.
Job Type: Full-time
Pay: $22.00 - $24.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $22 - $24