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Automotive Parts Advisor

Herb Chambers
Burlington, MA Full Time
POSTED ON 3/19/2025
AVAILABLE BEFORE 4/19/2025

Job Description

Herb Chambers Porsche Burlington is currently seeking a Parts Advisor to join our team. We're looking to add the right person to a dynamic, fast-paced parts department that has an amazing culture!

As a Parts Advisor you are responsible for helping technicians, customers, and retail shops identify the correct components to get the job done right the first time and ensuring that the daily processes of the department are seen to. Selling automotive parts by taking and clarifying customer orders; retrieving and selling new and replacement automotive parts; receiving and recording new parts inventory; maintaining parts databases; maintaining safe and secure environment.

Duties :

  • Assist customers in a courteous and professional manner providing them with the information needed
  • Answer telephone calls promptly and professionally
  • Ensure incoming inventory is stocked in correct locations
  • Maintain Parts Department in a clean and organized manner
  • Accurately price parts and accessories and provide customer with timeframe for their arrival
  • Demonstrate behaviors consistent with the Company's Values in all interactions with customers, co-workers, and vendors
  • Work hand in hand with Technicians and service personal

Requirements

  • Excellent communication skills; committed to excellence in customer service
  • Valid driver license with clean driving record (must be able to drive a standard shift)
  • Quality work with ethical standards
  • Must be able to pass a background check and drug screen
  • Must be at least 18 years of age
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