What are the responsibilities and job description for the Front Desk position at HERB L BENNETT DMD PA?
Benefits:
A dental receptionist is the first point of contact for patients, making it essential for them to possess excellent communication and customer service skills. They are responsible for scheduling appointments, managing patient records, verifying insurance information, and handling billing and financial transactions. Additionally, they may also assist with administrative tasks and provide support to dentists and other staff members.
Working as a dental receptionist requires a unique blend of skills and qualities. Not only do they need to have a warm and friendly demeanor to greet and welcome patients, but they also need to be highly organized and detail-oriented to handle the administrative aspects of the job. It's like being the conductor of a symphony, ensuring that everything runs smoothly and harmoniously.
Update patients’ insurance information
- Dental insurance
- Free uniforms
- Training & development
A dental receptionist is the first point of contact for patients, making it essential for them to possess excellent communication and customer service skills. They are responsible for scheduling appointments, managing patient records, verifying insurance information, and handling billing and financial transactions. Additionally, they may also assist with administrative tasks and provide support to dentists and other staff members.
Working as a dental receptionist requires a unique blend of skills and qualities. Not only do they need to have a warm and friendly demeanor to greet and welcome patients, but they also need to be highly organized and detail-oriented to handle the administrative aspects of the job. It's like being the conductor of a symphony, ensuring that everything runs smoothly and harmoniously.
- Answer incoming calls and provide information on dental procedures.
- Respond politely using proper telephone etiquette.
- Schedule appointments and make follow up calls to patients to confirm them.
- Greet walk-in patients and provide them with information on dental procedures and practices.
- Handle necessary paperwork such as dental charts, referrals, appointment cards, and treatment plan forms.
- Take patients’ histories and enter information in the facility’s database.
- Verify patients’ insurance information
- Provide patients with information on copays.
- Explain office policies and dental procedures to patients and families.
- Collect payments from patients, fill-in cancellations, and no show appointment times.
Update patients’ insurance information
- Follow up with insurance companies to ensure that claims are paid on time