Legal Services and Risk Director

The Legal Services & Risk Director serves as a pivotal liaison for all Herc departments, providing expertise in lien laws, noticing, and bond claims while overseeing the company's third-party collection agency and attorney placement processes. This role also oversees the Credit Department, managing customer onboarding, credit limits/extensions, account suspensions, and creditworthiness evaluations. Collaborating with leadership, the Legal Services & Risk Director develops efficient systems and procedures to meet departmental goal and driving revenue growth while minimizing bad debt. The ideal candidate thrives in a fast-paced, dynamic environment, demonstrating strong leadership, problem-solving, and multitasking abilities, with a proactive approach to change and a commitment to teamwork.

• Ensure functions are done in accordance with policies and procedures
• Perform quality and quantity audits of the lien processing function
• Evaluate department employees and address any issues that may arise
• Perform review of accounts sent by Herc Collection Staff, Region Liaisons and Field Staff to ensure their Preliminary Notice or Lien Release request is processed within the Department Guidelines
• Review of lien rights that have been filed and explanation for exceptions are documented
• Utilize all available tools/resources to conduct thorough risk assessments to generate revenue and increase market share while minimizing risk
• Provide day-to-day guidance and support internal/external business partners
• Ensure credit limits are set appropriately based on creditworthiness to maximize revenue and minimize risk
• Responsible for providing monthly reporting and stats to Senior Management
• Collaborate with Accounts Receivable, Operations, and Corporate Security to prevent account fraud and resolve property damage claims
• Annual review for compliance is conducted as requested with internal and external audit
• Source of advice for the field on legal issues with equipment such as personal injury, writ of replevin, cases of theft and/or conversion, etc.
• Participate in litigation theory with outside counsel
• Annual review for compliance is conducted as requested with internal and external audit
• Review all functions/systems to ensure a cost-effective use of resources and identify/eliminate non-value-added functions
• Provide and articulate Bad-Debt Reporting such as Bad Debt Write-offs, Placement and Recovery and other calculations
• Coordinate Lien and Bond Claims with appropriate Internal / External Business Partners and external collection agencies or attorney network
• Receivables reporting analysis to enable rapid, fact-based decision-making and economic thinking
• Manage accounts, re-activations and referrals to Third-Partly Collectors and Attorneys
• Manage the process for accounts placed with Third-Party Collections and external attorney network
• Maintain relationships with Internal and External Business Partners to drive efficiencies in processes
• Assist in projects, process improvements, and other collection-related tasks as identified by management

• 5-10 years of leadership experience
• Recent work experience in commercial credit review, risk assessment, and liens/bonds preferred.
• A paralegal certificate or law license is a plus.

• Construction/Mechanic lien experience
• Legal/Paralegal experience in the construction industry preferred
• Decision Making/Analytical Skills
• Proficient in Microsoft Excel and Word
• Detailed and Deadline Oriented
• Ability to handle multiple projects and shifting priorities
• Excellent communication and organizational skills
• Strong Leadership and People skills