What are the responsibilities and job description for the Portfolio Operations Specialist position at Hercules Capital?
The Portfolio Operations Specialist will help to manage the day-to-day coordination, and facilitation of portfolio operations. This role will require a high-level understanding of Hercules’ investment and business operations. The individual must possess strong communication and organizational skills and attention to detail as it relates to keeping loan data current and accurate for use across the business. This job may include additional responsibilities as business needs develop. Training will be provided.
Essential Responsibilities
• Receive invoices from third party loan administrators. Update amortization schedules with new rates and revised balances. Work with loan administrator to settle variances.
• Track incoming wire payments for principal, interest and/or fees. Update portfolio management database for same. Work with loan administration and internal revenue team on variances.
• Send monthly reminders to investment team to ensure that ACH amounts and dates are accurate in portfolio management database prior to ACH cut off deadline.
• Prepare monthly ACH file using system reporting, amortization schedules, prior month data, and various reports to ensure completeness and accuracy. Track supporting documentation for review and audit.
• Maintain list of legal and/or other fees to be reimbursed via ACH or wire; reach out to investment teams to schedule payments; track supporting documentation.
• Process/negotiate NDAs using guidelines provided by internal legal team; escalate NDAs to Chief Legal Officer as necessary.
• Perform confirmation of debt / equity balances in response to requests from Portfolio Company auditors.
• Track and follow up with internal counsel for post-closing legal / diligence deliverables.
• Manage receipt and tracking of collateral, inclusive of warrants, stock, future equity rights, and UCCs.
• Ensure all loan documents and funding documents are collected and stored appropriately in the document management system.
• Track loan amendments and provide quarterly reporting to various teams across the business. Track and upload all Amendment for external audit.
Qualifications
• Bachelor’s degree (in a business, accounting, or finance concentration preferred) or work experience equivalent.
• High level understanding of the investment process.
• Ability to read and interpret legal documents and terms.
• At least 1 year of professional experience with loan and/or treasury operations is strongly preferred.
• Must be highly organized and have a strong attention to detail.
• Excellent communication skills.
• Ability to take ownership of processes.