Technical Quote Applications Engineer

As the Technical Quote Applications Engineer, you will liaise with the Commercial team to identify customer challenges, develop and communicate technical solutions, and bridge organizational needs with market opportunities. The Technical Quote Applications Engineer builds deep trust between Hercules OEM and the customer by ensuring that proposed solutions work to achieve the goals and challenges brought to the table. As the “right hand” to the sale, this role provides an opportunity to work both strategically, guiding and coaching the customer, and tactically, developing and quoting technical solutions. With a full understanding of the company portfolio, available industry solutions and customer’s operational issues, the Technical Quote Applications Engineer becomes a trusted advisor and helps both HOEM and the customer reach beyond stated objectives for mutual growth.

Key Responsibilities:

• Quote “Ideal Customer” opportunities:
• Conduct an initial technical review of a new opportunity
• Verify all pertinent information is present and that the part is suitable for technical quoting and not standard quoting.
• Determine the highest-value supplier(s) for the opportunity and add the quote to their quote log
• Send quotes to supplier(s) within timeline identified in Quote team KPIs
• Track all open quotes and follow up with suppliers
• Collaborate to provide technical support to commercial, quality, and supply chain teams, including application, design and manufacturing best-practices of technical sealing solutions
• Provide training and development services to team members and customers, helping them to build their skills and knowledge; i.e. “Lunch’n’Learn”
• Perform Reverse Engineering / Benchmarking analysis of “Ideal Customer” opportunities
• Assist with troubleshooting and problem resolution, maintain customer satisfaction, and ensure proper service levels
• Assist with supplier and sourcing partner qualification
• Travel, as required, in support of Commercial and Engineering activities
• Consistently demonstrate Hercules OEM CORE values
• Other duties as assigned

Required Qualifications:

• Bachelor’s degree in a relevant field or equivalent combination of education and/or experience.
• Proficiency with CAD (preferably Solidworks).
• Proficiency with Microsoft Excel, Outlook, and Word.

Preferred Qualifications:

• Experience with sealing solutions and material compounds.
• Strong listening and communication skills.
• The capacity to work independently and collaboratively.
• Ability to work efficiently without compromising quality or accuracy.
• Experience with using sales and negotiation strategies.
• Willingness to travel to multiple domestic US sites (up to 15%).

We are committed to the CORE values of Hercules OEM:

Courage: We do what it takes

Ownership: We do what is right

Respect: We embrace everyone

Excellence: We challenge the status quo

If you have the skills and experience we are looking for, we would love to hear from you.

At Hercules OEM, we are an equal opportunity employer committed to building a diverse and inclusive team. We encourage applications from people of all races, religions, national origins, genders, and ages, as well as veterans and individuals with disabilities.

About Us:

Hercules OEM is a part of the North America Seals sector of Diploma PLC. Hercules OEM is a profitable, stand-alone business unit with ~$80M revenue and 140 team members across a footprint of five locations within the US. Hercules OEM is a value-add distributor and technical solutions provider with superior engineering capabilities for global manufacturers. The company has an exceptionally strong value proposition, providing an unmatched customer experience from product specification to order fulfillment.

The North America Seals sector of Diploma PLC is comprised of three stand-alone companies: Hercules Sealing Products, Hercules OEM, and VSP. The sector’s current total annual revenue is ~$250M with 600 team members across US and Canada. NA Seals growth strategy is to double revenue by 2026.

Introduction & Background on Diploma PLC

Diploma PLC is an international group supplying specialized products and services to a wide range of end segments in our three Sectors of Seals, Controls and Life Sciences.

Diploma’s businesses are focused on supplying essential products and services which are funded by the customers’ operating rather than their capital budgets, providing recurring income and stable revenue growth.

Our businesses then design their individual business models to closely meet the requirements of their customers, offering a blend of high-quality customer service, deep technical support and value-adding activities. By supplying essential solutions, not just products, we build strong long-term relationships with our customers and suppliers, which support attractive and sustainable margins.

Finally, we encourage an entrepreneurial culture in our businesses through our decentralized management structure. We want our managers to feel that they have the freedom to run their own businesses, while being able to draw on the support and resources of a larger group. These essential values ensure that decisions are made close to the customer and that the businesses are agile and responsive to changes in the market and the competitive environment.

The Group employs ca. 2,500 employees and its principal operating businesses are located in the UK, North America, Northern Europe and Australia.

Over the last ten years, the Group has grown adjusted earnings per share at an average of ca. 12% p.a. through a combination of underlying growth and acquisitions. Diploma is a member of the FTSE 100 with a market capitalization of ca. $4bn.

Further information on Diploma PLC can be found at www.diplomaplc.com