Human Resources Business Partner

The HR Business Partner will serve as a critical business partner to the Operations/Distribution Center (DC). This role encompasses managing day-to-day HR functions, including employee relations (ER), payroll, compliance, training facilitation, talent acquisition, and engagement program execution. This position also assists with overall HR projects as needed to support the larger HR function. The schedule for this position is Monday - Friday, 10am - 7pm.

The HR Business Partner reports directly to the HR Director and must ensure alignment with the HR Director’s strategic goals while serving as the key liaison between DC leadership and the HR team.

Key Responsibilities include but are not limited to the following:

HR Partnership with DC Operations:

• Act as the primary HR representative for the Distribution Center team, ensuring alignment between HR and DC operations.
• Provide proactive and responsive support for DC-specific HR needs, including recruitment, onboarding, personnel, and workforce planning.
• Partner closely with DC leadership to understand and align HR practices with warehouse operations, logistics workflows, and operational priorities.
• Ensure alignment between DC HR initiatives and organizational HR goals by maintaining close communication and coordination with the HR Director.

Talent Acquisition & Recruitment:

• Lead recruitment efforts for DC roles, including sourcing, screening, interviewing, and onboarding of new hires.
• Collaborate with DC leadership to forecast staffing needs and manage hiring timelines to ensure proper labor coverage for shifts and peak seasons.
• Ensure a positive candidate experience throughout the recruitment and onboarding process.
• Assist with the recruitment for other departments as needed.

Payroll and Communications:

• Manage and update time and attendance system, overseeing payroll hours, communication logs, and system data to ensure accuracy and compliance.
• Serve as the liaison between the DC team and HR for payroll and benefits inquiries.

Employee Relations (ER):

• Address and resolve employee relations issues in a timely and effective manner.
• Foster a positive work environment and promote company values among employees.
• Ensure all employee relations issues are addressed in compliance with company policies, procedures, and applicable labor laws.

Warehouse-Specific Support:

• Address workforce needs related to shift schedules, labor management, and operational efficiency.
• Support health and safety initiatives specific to warehouse operations, including training and compliance tracking.

Policy Compliance and Certification:

• Ensure adherence to company protocols and policies within the DC.
• Maintain and enforce Distribution Center-specific certifications and compliance requirements, including controlled substances handling.

Training Facilitation:

• Develop and deliver training programs to enhance employee skills, compliance awareness, and overall performance.
• Track and report on training completion and effectiveness.

Supervisory Responsibilities:

• Provide guidance and oversight to team leads or supervisors within the DC as needed.
• Support leadership development initiatives and performance management processes throughout the organization.

Coordination and Engagement:

• Plan and coordinate meetings between the DC and HR to ensure seamless communication and collaboration.
• Drive employee engagement programs tailored to the DC team’s unique needs and challenges.
• Assist with employee engagement programs for the organization.

Process Improvement:

• Collaborate with DC leadership to streamline HR processes that impact operations, such as hiring for shift work, managing attendance, and responding to operational changes.

Reporting and Analysis:

• Generate and analyze HR reports to support decision-making and provide insights into DC workforce metrics.
• Present findings and recommendations to the leadership team.

HR Project Support:

• Support overall HR projects as needed, collaborating with HR leadership on company-wide initiatives and strategic HR goals.
• Stay informed of HR trends, compliance updates, and industry best practices to drive continuous improvement in HR processes and support.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field required (or equivalent experience).
• 3-7 years of HR experience with at least 2 years supporting an operations environment.
• Experience in employee relations, talent acquisition, payroll administration, compliance, and HR program execution.
• Strong knowledge of HR laws and regulations (e.g., FMLA, FLSA, ADA, OSHA, and relevant state labor laws).
• Experience working with timekeeping and payroll systems (experience with ADP preferred).
• Experience in training facilitation and employee engagement programs.
• Proven experience in handling employee relations issues, conflict resolution, and coaching managers.
• Excellent organizational and time-management skills to manage multiple priorities.
• Strong communication and interpersonal skills to foster relationships across departments.
• Ability to analyze HR metrics and use data for decision-making and process improvement.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and HRIS systems.
• Ability to work independently while maintaining alignment with HR leadership on strategy and execution.
• Ability to coordinate effectively across multiple teams and functions.

Work Conditions & Schedule:

• Full-time position: Monday – Friday, 10:00 AM – 7:00 PM.
• Requires on-site presence at the Distribution Center to support employees and operations.
• Occasional travel to company meetings, training sessions, or other business-related events as required.